Altered Ego

I have to gush. Lynda gave me one of the best haircuts I've ever had in my 60-plus years. I wear my hair in a bob, but the last person I went to (owner of a salon) just gave me a run-of-the mill, no-spark cut. I showed Lynda a picture of what I had in mind and she delivered beyond my expectations. It is bouncy and gorgeous and really easy to style.

In addition, she is friendly and open--easy to talk to--so it made the whole experience pleasant. I HIGHLY recommend Lynda for shorter cuts with pizzazz. My new salon, my new stylist!

I had a Brazilian Keratin Treatment done at Altered Ego Salon & Spa on June 22nd. I just want to shout out to the excellent results I got. My hair is so soft and shiny - no more frizz! Michelle Matson & Raegan Longshore were my stylists and they did a FANTASTIC job. I could not be more pleased with my results. Just in time for pool and boating season.

It will be so easy to style my hair for the summer! They were both super friendly and thoroughly explained the process and exactly what to do for post-care. Thank you so much Altered Ego Salon & Spa!

Will never go anywhere else. Drea is supreme at what she does & the entire staff is always welcoming & upbeat! Beautiful salon!

Got a wash, super cute cut, and style from Jenny. She was so great! She listened to what I want and also made recommendations on styling. I was worried about my hair being too short, she was careful to ensure that didn't happen and it came out perfect! I was also surprised it wasn't more expensive than it was. The shop also sells cute clothes and hair trinkets.

I LOVE KIERA! She has been cutting my hair for two years and I get so many compliments. Not only is she talented but very personable and friendly. The salon is great, love the use of vintage furniture as stations.

Great experience! My kid and I loved our haircuts. Thank you Kaylee and Brooklyn!

Drea was so nice and helpful AND informative. Made me change my mind for the better of my hair and can truly say she's very knowledgeable! Love it here and will definitely come back!

Kaylee listened to everything I had to say and her attention to detail really shows! I had a wonderful experience from booking to the shampoo, all the way through the cut. I went from mid back hair to a short inverted bob, I showed her three photos of styles I liked. She took that and ran with it and I couldn't be happier with the cut!

Kaylee did me RIGHT. She listened to what I wanted, worked with me on what we could achieve, and DELIVERED. Good conversation and an AMAZING scalp massage too. Will definitely be back for future cuts and color! Service: Haircut

This is my go-to salon for the past 8 years. They have stylists of various levels and affordability. They are so located in the cutest shopping center with a ton of other retail, commercial, and food services if you're looking to get a lot of the to-do list done in one place.

Terri is Wonderful. I had been searching for a stylist and couldn't find someone that understood my hair. I went to Terri on a referral from a friend and she totally "got" me and was able to give me the perfect cut. and her coloring is always on point. I just love her and have been with her for years now. Services: Hairstyling, Hair coloring

Friendly staff who, and I cannot express this enough, KNOW THEIR STUFF. Where most places have a good idea of what they are doing here it is as though the staff operate on a much higher standard. My wife went here to have extensions adjusted. The installation went flawlessly and was done better then any other extension shop in town

The salon is super cute and clean. I've been going here for almost 2 years and I definitely recommend getting your hair done by Chandra. She is amazing and always does my hair exactly how I want it!

Michelle is the best at cutting hair! I came in nervous to get curtain bangs, but she made me feel so comfy and confident after cutting them! All my friends now love my new haircut and want to go see her :

Pizza and wings are good there, my kids love the pasta, theres a small area for the kids to play in. TV's all over the walls so you can entertain yourself if youre a loner.a loner with a full belly, I wish it were a little more clean but ill give it a pass cause the food is good

Visited this place once, worst experience. Hair stylist guy just wanted to wrap his day so he did everything very fast. Appointment was 2 hours, I came out with 30 mins. Finally outcome was bad. It's not worth for money, especially not suitable for men.

So sad, I've been crying for days over how bad my hair has become and how tawni, the owner is refusing to refund for an awful mistake. I've been coming here for years, I went in as blonde, asked for brown, the light brown shown below is a previous brown I had and would've wanted. I left with a very dark red brown, permanent. Called and went back to get it corrected, Carissa was the one who had no interest in correcting and made me feel like a nuisance turned it even worse, stripped my hair and put what seems to be an even worse color, ruining my hair. Went to get a color correction, she was even shocked at how bad my hair was, red, green and dark, and I had to pay $400 for a minimal difference since the color wasn't taking. Altered ego and the owner Tawni don't wanna give me a refund because I went somewhere else to get it corrected.

I tried to get it corrected by them and it came out worse! It's been a nightmare, they might have many clients but I only have one hair and them refusing to take responsibility and make this right is so so sad.

My experience there was unfortunately a bad one for me. Instead of coming out of the salon feeling good, I came out feeling like there was something wrong with my hair because of my hair "texture". The hairstylist made me feel extremely uncomfortable because she kept commenting on the texture of my hair. Even calling someone else to look at my hair.

As if it was weird. I told her she was making me feel like there was something wrong with me. Being a Latina, our hair comes in all different forms and textures. I would think that a professional hairstylist would know that. It felt racist. Not everyone will have straight hair.

This salon is amazing! Every time I am in it is hustling and bustling. Not only can you get your hair done and buy great products, but now they have the cutest boutique. Beware, you will want everything in it! The service has always been top notch and the employees are so nice. Definitely recommend!

BUYERS BEWARE! My experience with Altered Ego was terrible EVEN BEFORE MY HAIRCUT. I scheduled an appointment here to get a curly cut from Terri because I was told she was a master hair stylist and specialist with curly hair (ahem!). My appointment was booked a little more than a month out; the wait was dreadful, and I got really impatient. Then that week came around, and I couldn't make it to my appointment!

So sad because I was so looking forward to it. I called to reschedule, and I was told that I WAS NOT ON THE SCHEDULE. WTF. WHY? So I was rescheduled I think a couple weeks out. The day finally arrived and I was supposed to go in at 6:30 pm. I had a long day, so by the time I got home, I wanted to relax until I left for the salon. My fiance suggested that I call to make sure we were good to go because of the weird scheduling that happened before; it was almost 6.

I called, and I was told AGAIN, I WAS TAKEN OFF THE SCHEDULE. You wouldn't believe how pissed I was at this point, and I should have taken it as a sign: DO NOT GO HERE. I was even told that Terri had already left. I was put on hold while they sorted out their sh*t, then all of a sudden, it was like, "Oh, come on in! Terri can see you, no problem!" When I got to the salon, I was greeted by a man named Chad.

He didn't make it clear that he is one of the owners of the salon, but he did say that he was sorry about the scheduling. He told me some elaborate BS story about how I kept getting kicked off Terri's schedule--that I was being mixed up with another person by the same name with the same phone number. Uh-huh. Sure. That makes zero sense. So Chad offered to discount product for me as a way to make up for it.

I thought that was nice, except I found out after my cut that I either really dislike or simply don't use any of the products they carried. My consultation with Terri went well, I thought. I thought we were on the same page, so then she started with a dry cut, washed it, and styled it--NOT according to what we talked about, which what we were going for was an elongated curl, NOT diffused-from-the-bottom tighter curls.

And I hated it. But I went with it, I thanked her and I was pleasant. I figured, I'd go home and rewash it and style it properly the next day. By the next day, I did all the things. And even though I did all the things, my hair still smelled of the stinky (and I mean, STRONG STINKY!) products she used in my hair. Regardless, my $100 haircut was terrible, and I was devastated. Terri chopped off way too much hair on my right side, so there's an ugly gap, and the lengths on both sides don't even match. (See photo) I called the salon, and tried to work with Terri on a solution.

I met with her a week later to discuss filling that gap with extensions. Mind you, Terri doesn't acknowledge that there's a problem; she defends her work with, "So you don't like layers." There at the salon, I decided, "Yes, let's go with it. You can do extensions; I trust you." And Terri's response was, "Ok, but I don't want you to blame me for any damage that might occur from wearing extensions.

Will you sign a waiver?" I was even ready to sign the waiver! After the consultation, I told my fiance how it went. Thankfully, he helped me to see that she does NOT want to work with me, and I should just take the refund that was offered instead of the free extensions. Even getting a refund was a pain in the butt. And I wasn't refunded the full amount ($85 cut + $15 tip).

I was refunded just the $85. Today, I called and asked if they'd gotten Denman brushes in stock, so I could cash in on my discount from the scheduling issue, and the receptionist insisted that they will not be getting any in (even though Chad said they would) and that I should find another salon. "Oh, I have!" Everyone I've interfaced with there is unprofessional. Take it from me, DO NOT GO TO ALTERED EGO.

I've been to a lot of salons, I've had a lot of haircuts. ANGIE is fantastic! She is one of those stylists who just understands hair and has perfected her skills over the years. If you are leery of going to someone new, don't be. You will not be disappointed in Angie. She listens and delivers on what you are looking for.

I needed to find a new stylist because my previous one stopped putting in as much effort to my hair. I've had blue hair for almost 2 years now, and was seeing the same stylist, and after my last couple visits, it was fading to purple despite going through the same aftercare every time. Altered Ego delivered, specifically with Drea! She spent 6 hours carefully tending to my (4 months) overgrown roots, lightening them as much as necessary, then fully saturating all of my hair with the blue to ensure full and flawless coverage. I'm so happy to have my beautiful blue back!

I've been coming to this salon since I moved to Tempe. They recently changed the prices of their services and failed to inform me until the work was done. If there is going to be a $20 difference in the service for example I usually pay approx. $50 for a haircut and it went up to $70 you'd think they inform me of that. Maybe when I call to make an appointment or at check in. it would be a good time to tell me that I won't be paying the same amount.

But you wait to tell me after I get my hair done? That puts me in an uncomfortable position because obviously I have to pay for this without knowing that prices have changed. Needless to say I won't be back. It's too bad because I liked my stylist but the way they handled changing the prices of their services and waiting to tell repeat clients until after the service is done is unethical.

I absolutely love this salon! I have seen Drea twice now for a cut and a color and she is ah-mazing! Little fire cracker personality that can't be beat. She listens to what I want and gives her 2 cents, which is always better lol. IMO, blondes are hard to color and she exceeded my expectations! Will definitely go back to see her!

Came to Altered Ego a couple of weeks ago for my first balayage hair coloring. I showed my stylist an 'inspo' pic of how I would like it (shown below). I think he could have done a much better job with my hair. My hair does not look like balayage at all, even my friends noticed (sadly), but rather highlights! Which is very upsetting. I also did not ask for caramel strips in my hair, but my stylist randomly did it. I am not happy with my hair from Altered Ego. I paid $180 and it was not worth it whatsoever.

Altered Ego is a wonderful local gem! I'd been going to Arizona Hair Company for a while but they never really got my hair "just" right. Jenny has done my hair three times and nails it each time! She's sadly moving soon but I am confident in all the other stylists abilities and plan to continue to be a loyal customer to Altered Ego. Everyone is super nice and I never have any problems communicating/rescheduling if needed!

Made an appointment, received confirmation and arrived 10 minutes before my appointment only to arrive with the door locked and the lights off I'm assuming they are closed for New Years but it should have not allowed me to make an appointment and confirm with me when there was no mention of being closed January 1st. **for the record I'm not upset they're closed for the holiday I'm upset I made an appointment, received confirmation, planned the rest of my day around the appointment and unnecessarily drove out there

I have been going to Terri for 10 years! She is the absolute best hair professional in the valley. I always look forward to my appointments here and I am ALWAYS happy with the way my hair turns out! Thank you, Terri!

Absolutely love how great Teri is! She did a fantastic job on taking out the old and installing the new Great Lengths! She hi lighted and blended beautifully! Blending is sometimes the hardest part for some and she did an amazing job! She's a really great person and easy to talk to, the time flies by which is nice considering I'm in her chair for 3-5 hours each time!

The time it takes and the pricing is average and similar to many other places I've been to. I'm so grateful I found her, she's got lots of years of experience with hair extensions and it shows! I'm very picky who I have do my hair and usually know after the first visit if I think it looks good enough to go back again and I'm so happy I don't have to search for any longer!

New to Phoenix and always dread having to find a new stylist - BUT really lucked out this time on my first try! Linda was awesome, gave great suggestions and I love my cut! Nice and relaxing atmosphere- have already booked my next visit!

I don't understand how this place has such high ratings. I came in to thin my heavy hair out and clean up my layers. I had long beautiful hair prior to coming here and now my hair is at that awkward length when you cut it short and it's growing out. I can't see any layers at all and I asked for long layers keep the length. 2+ inches were chopped off.

On top of that there was a girl training with the owner (lady who cut my hair) who was shadowing her. The hair dresser was stopping to explain everything to her. I didn't have time for this as I needed to go to work after my cut. It took over an hour to ruin my hair. Every time I look in the mirror I want to cry.

This place is great! Drea is an amazing stylist and colorist! She's so friendly and literally completely saved my hair color after a different stylist at a different salon turned my platinum blonde into a yellow/orange blonde. I've now been to her several times and I always leave so happy! Every trim, cut, and color I've requested she's matched to perfection!

I booked my first appointment with this Salon online nearly a week in advance and was left a message the night prior that they were unable to accommodate my appointment. The real crappy thing was that I did not see their message and I was sent a text that night confirming my appointment and asking me to text YES if I was going to be there. When I showed up and checked in I was in the lobby for 15 minutes before they let me know they did not have a stylist for me and I would have to reschedule for much later.

The reason I made the appointment so far out in the first place was because I work evenings and needed an early morning appointment. Luckily Cloud 9 a few miles down the road was able to squeeze me in for an appointment on short notice and they were fantastic and have earned my repeat business :

This was my first time going to a salon over in Tempe, I just moved here. This is the one closest to me so I decided to try this one. I'm glad I did. Holly was my hair stylist and let's just say my hair was absolutely atrocious and she managed to make it feel and look so much better. Not to mention she was very kind and made it easy to feel comfortable and to start conversations. I'll definitely be going again :-

Been coming here for years! I have thick, curly hair that I used to hate to deal with. At Altered Ego I have had great cuts from several stylists, and they all have taught me more about how to take care of my curls, make them happy, and my hair is so much healthier for it! I also appreciate the safety measures they are taking with the pandemic. I have not had a cut in ages, and they made me feel safe. Always a great experience here :

I just got my hair cut 5/27/2020. The minute you walk in you are greeted! For the Covid-19 pandemic you have to wash your hands and wear a provided mask. I didn't have to wait for the stylist Linda. She immediately made me feel comfortable. She knew my previous hairstylist. And had nothing but good to speak of. Linda did an excellent job with my layers in my hair. They are open for both sexes. They have a great coffee store connected. I highly recommend this salon .

I have found my new go-to salon! I landed on Altered Ego after seeing the positive reviews both on Yelp and Google. After doing a little instagram searching, I decided to make an appointment with Angie. She had photos on her profile which matched the cut I was going for. I had a great experience start to finish! First, you can make an appointment online (I LOVE being able to make appointments online) without having to put in credit card information.

The salon itself is super clean and modern. Everyone was very friendly and my appointment began on-time. Angie was great! She was super thorough and gave me the exact cut I was looking for (shoulder length blunt cut with slight a-line). It matched the picture I brought in to a T. Another huge plus, it's very reasonably priced. I don't feel like you should have to pay $100+ for a haircut anywhere and can hardly believe how difficult it is to find salons that charge fair prices. My visit cost about $50 which was exactly what I was going for. I'm so impressed and excited to go back!

6 years ago AZ Hair company let me down, ever since then, Altered Ego has been my salon. The inside of the salon itself is nice. Stylish and neatly decorated, often with seasonal touches. I've never taken advantage of the fact that the salon serves cafe' beverages to you while you're getting on with your appointment, but I love that they do have that option (and always offer at the start of your appointment).

One day I'll get a service that is short so I can enjoy a cup of tea without fear of having to pee a bunch while in the cape. My usual stylist is Amber. She's an artist with hair, and a gift to society as a human being. She's just an all-around a lovely person, who is easy to talk to and be around. PLEASE NOTE: This is an important factor when you consider that the person who does your hair is someone you might wind up being around for hours at a time. stuck in a chair. and an armless cape. while wearing a tin-foil hat.

In summation: I. Love. Amber. I hope if she ever has to move far away she'll at least find a way to tell me where she's posted up shop so that I can keep her as my hair wizard. All the cuts, styles and dye jobs I've had done on my hair here have been magnificent. I'm moving to Chandler soon, but you can bet I'll be keeping Altered Ego (and Amber), as my go-to hair spot. I've included some pics of the wonderful styles I've gotten from Amber/AE over the years.

Thanks for everything, guys! P.S. Altered Ego management and stylists: If you ever invest in digital perm equipment and need a guinea pig for your stylists to test it out on. me, me, ME! I would LOVE to get one, but my hair is so long and thick that affording such a service is wildly unrealistic for me. My bank might send me an alert just for thinking about it.

I just moved to AZ from CA and LOVED my stylist in Huntington Beach (Nicole's Hair Studio - in case you live in Cali)! I searched for a place to go in AZ and found Altered Ego Salon & Spa. I went for an appointment this week and my stylist was Tiffany Kinnear. First, the salon is so cute. Love the decor and it has an awesome barber shop and coffee shop attached!

Really great environment. They offer all types of services as well (facials, nails, spray tan, hair extensions, etc.). While talking to Tiffany I found out the salon is family owned (her mother and sisters) and has been around for years. Really nice place! So my hair was dark dark color treated brown hair (almost black). She said the best route would be to do a balayage.

She was very friendly, took her time, and educated me on what she was doing. The final results were beautiful! I am so happy with the color and how healthy and soft my hair feels. I will be trying some of their other services and already have my next appointment with Tiffany! I definitely recommend Tiffany and Altered Ego Salon & Spa!