Ciao Bella Hair Design has been in the Kempsville Area for the last 15 years. We offer a full service salon with an Esthetician and Massage Therapist by appointments only. Ciao Bella Hair Design and all the Hairstylists are always taking continued education to offer our customers all the newest and current styles. All stylists are licensed and certified in Brazlian Blowout. We also have stylists that specializes in application of hair extensions including tape in and ITips. Our salon specialties are baylage and color corrections.
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Ciao Bella Hair Design is dedicated to service and value. All of our licensed specialists sincerely enjoy what they do and it is reflective on the smiles and repeat business of our clients. We promise individual attention and great value for all of our customers. Large parties or special occasion appointments will require a 20% non-refundable deposit if cancelled less then 48 hours. Please arrive 10 minutes prior to your appointment. We schedule appointments according to our specialists' availability and specialty.
This is a great opportunity for professionals who want to work at one of the top busiest Hair salon and Day Spa in Virginia Beach. At Ciao Bella Hair Design & Day Spa we are committed to equal employment opportunity. We respect, value and welcome diversity in our workforce, as well as in our customers and suppliers.
You can buy beauty products from many sources in the Virginia Beach, VA area but many are guaranteed only when bought from a licensed professional. The staff at Ciao Bella Hair Design and Day Spa has been expertly trained to help you select the best products for your lifestyle. Thank you for supporting us by purchasing professional products only from Ciao Bella Hair Design and Day Spa.
Reviews (13)
Julie Kuhl
Mar 27, 2022
Michele Baird
Mar 10, 2022
Angelia Roshon
Jan 20, 2022
I was disappointed and less confident when i left here. I went to go get my hair dyed blonde just recently here on Jan. 15. I had previously gotten my hair dyed blonde here during September. My hair dresser told me when i came back in January, id be able to go completely blonde. When i talked to my new hair dresser, she said she would be able to do my hair exactly as i wanted.
She said she would fix my very outgrown roots and get rid of ALL of the little bits of brown in the rest of my hair. Now i didn't expect to be completely blonde but I expected a obvious difference as she made it seem like she knew exactly what she was doing. This lady was very very rough with my hair. Washing it, brushing it, dying it, she was yanking and pulling at my hair and my head was itchy and irritated when i left.
She was coughing like crazy while dying my hair and had me very superstitious about even being that close to her with everything going on. When i was done with my 4 hour appointment, my hair looked exactly the same. There was still all the same brown in my hair and only one strand on my hair was a noticeable shade of blonde. I told her my concerns and she proceeded to get frustrated with me.
I told her i don't see a difference and that it looks very sloppy and she just walked away and got her next client. We still had to pay $160 with a $20 tip. Please do NOT go here. Everytime I believe they will do well, they disappoint me. The only pros was that they offer you drinks, but the workers are extremely rude and judgmental, constantly giving dirty looks and giving off the worst ambiance as soon as you walk in.
She said she would fix my very outgrown roots and get rid of ALL of the little bits of brown in the rest of my hair. Now i didn't expect to be completely blonde but I expected a obvious difference as she made it seem like she knew exactly what she was doing. This lady was very very rough with my hair. Washing it, brushing it, dying it, she was yanking and pulling at my hair and my head was itchy and irritated when i left.
She was coughing like crazy while dying my hair and had me very superstitious about even being that close to her with everything going on. When i was done with my 4 hour appointment, my hair looked exactly the same. There was still all the same brown in my hair and only one strand on my hair was a noticeable shade of blonde. I told her my concerns and she proceeded to get frustrated with me.
I told her i don't see a difference and that it looks very sloppy and she just walked away and got her next client. We still had to pay $160 with a $20 tip. Please do NOT go here. Everytime I believe they will do well, they disappoint me. The only pros was that they offer you drinks, but the workers are extremely rude and judgmental, constantly giving dirty looks and giving off the worst ambiance as soon as you walk in.
Kristin Celiceo
Nov 03, 2021
Enya Pfeiffer
Jun 27, 2021
I went in to get my hair highlighted, and after looking at my hair my hairdresser Margie quoted me $275. She knew from the beginning I had some blue hair dye left over in my hair, but she continued to ask for help from other hairdressers as she didn't know how to get the dye fully out. I ended up still paying $275 despite them being unable to get the blue dye out or highlight my hair at all.
I left with my hair looking exactly the same. When I called to tell them how disappointed I was, Margie explained that I had just misunderstood what we agreed upon at the beginning, when I knew this was not the case. I felt really powerless. She called me again later because she felt bad and ended up giving me back 1/3 of what I paid. I appreciated this but from speaking with other hairdressers I know, other hair salons would have given me a full refund or offered to fix my hair since they didn't deliver what they said they could. Super disappointing :
I left with my hair looking exactly the same. When I called to tell them how disappointed I was, Margie explained that I had just misunderstood what we agreed upon at the beginning, when I knew this was not the case. I felt really powerless. She called me again later because she felt bad and ended up giving me back 1/3 of what I paid. I appreciated this but from speaking with other hairdressers I know, other hair salons would have given me a full refund or offered to fix my hair since they didn't deliver what they said they could. Super disappointing :
Dayz Brooks
May 20, 2021
First of all let me tell you that this hair salon is one of the worst places I've ever been in my life! Absolutely none of the hairstylists, if you want to call them that, have a clue on how to style hair. Having said that when I spoke to the manager she was so rude to me and very abusive. My hair ended up being a total disaster having gone to two different hairstylists there.
It really looks like they're hiring people off the street that just don't have a clue on professionalism including the manager. It's really a sad state of affairs when they charge you 45 for a haircut and they don't even know what they're doing. Then when I actually went in there to show the manager She screamed and yelled at me and told me that it seemed like I was a complainer.
She didn't even look at my hair and when I asked her for a refund she told me to get out of her store. If there's anybody out there that is looking for a professional salon that has REAL Experienced professional hair cutters.don't even bother going to this place. Trust me!
It really looks like they're hiring people off the street that just don't have a clue on professionalism including the manager. It's really a sad state of affairs when they charge you 45 for a haircut and they don't even know what they're doing. Then when I actually went in there to show the manager She screamed and yelled at me and told me that it seemed like I was a complainer.
She didn't even look at my hair and when I asked her for a refund she told me to get out of her store. If there's anybody out there that is looking for a professional salon that has REAL Experienced professional hair cutters.don't even bother going to this place. Trust me!
Nathan Campbell
Apr 16, 2021
Last week I decided to try out a new salon and although I was skeptical of getting a stylist I did not know at a salon I had not been to I was pleasantly surprised by Margie. In fact, to say I was pleasantly surprised is an understatement. Margie spent almost an hour on my hair and I'm a guy with short hair. She actually cared about every little detail, she was patient, attentive and detail oriented, she acted as if it were her own hair. This was my first time coming into the salon and will not be my last time, I will definitely be returning to Margie, she was truly fantastic. Thanks Margie!
Tammy Treichel
Apr 15, 2021
Linz May
Oct 23, 2020
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value I love my experience at Ciao Bella each time I go there. Kelly is my hair stylist and she has always done an amazing job with my hair. I love my hair now! Thank you so much for putting so much love into your job and giving me a little bit of extra confidence. Lol. Service: Hairstyling
Danielle Grodhaus
Sep 07, 2020
I didnt even make it past the phone call with the receptionist. I called in for a simple shadow root question and she had no idea what I was talking about and on top of that didnt know the price. First of all a shadow root is not a root touch up and should not be priced the same. It is a little more than a toner and a little less than a root touch up.
The process is not the same. Now coming from San Diego where I was not only the coordinator for a top notch salon I was also the assistant. I had to be on my game since we worked directly with our local news team Fox 5. Our reviews were always 5 stars plus and half of them were regarding that the coordinator which was myself was inviting and well knowledged.
I specifically didnt book an appointment for that reason. The receptionist sets the attitude for the whole salon. If I had not of known the ins and outs I would expect clients calling in to not book with us. Your receptionist should do her research. You are to properly follow through with the whole phone call in order to fill your stylist's books.
That is your job. Research the process for every service you offer there and definitely know your prices. Very unprofessional. If you need a new salon coordinator who will make your books booming, reach out. Cause the one you have if holding all your stylist's back. You are to know your products and services like the back of your hand. That is how you succeed as a receptionist. That is how you succeed as a salon.
The process is not the same. Now coming from San Diego where I was not only the coordinator for a top notch salon I was also the assistant. I had to be on my game since we worked directly with our local news team Fox 5. Our reviews were always 5 stars plus and half of them were regarding that the coordinator which was myself was inviting and well knowledged.
I specifically didnt book an appointment for that reason. The receptionist sets the attitude for the whole salon. If I had not of known the ins and outs I would expect clients calling in to not book with us. Your receptionist should do her research. You are to properly follow through with the whole phone call in order to fill your stylist's books.
That is your job. Research the process for every service you offer there and definitely know your prices. Very unprofessional. If you need a new salon coordinator who will make your books booming, reach out. Cause the one you have if holding all your stylist's back. You are to know your products and services like the back of your hand. That is how you succeed as a receptionist. That is how you succeed as a salon.
Kasey Bellman
Jul 13, 2020
I had my hair done by another stylist from a differe t salon (not Ciao Bella) and it did not turn out the way I wanted. I came in to Ciao Bella late on a Tuesday in panic to get it fixed. Jennifer had just finished a client and took me in without hesitation to help me out! Everyone was so nice and helpful and she fixed my hair the way I had initially wanted! I will for sure be back. Thank you!
Casey Smith
Jun 02, 2020
I got my haircut by Kelly, thanks to a recommendation from the front desk staff. I couldn't be happier with the cut! I have very thick and coarse hair, and she knew exactly how to handle it. She also gave me bangs, which I haven't had in years, and they're perfect! Thanks Kelly! I will definitely be coming back here!
Melissa Lynn
Mar 20, 2015
I've had a great experience at this salon. It's all about finding the right stylist. My first experience wasn't that great, however I gave it another shot with a different stylist and she's wonderful. I've been to this salon now on several different occasions, both for cuts and coloring. My stylist does a great job. Props to Angela : I've also had a pedicure and that was wonderful as well. I will definitely continue to return here. It is a bit pricey, but you get what you pay for.