Bajon Salon & Spa

Love this salon. So many services available. Great staff and owners are very involved. Upscale offerings. Been going here for years!

Not happy about receiving an email stating I missed an appointment when I called and canceled my appointment due to finding a new salon. Apparently my appointment was not removed from the schedule when I called and canceled. I received a text confirming the cancellation, so why did you send an email stating I missed my appointment? Service: Haircut

Great color and cuts by Karen. Everyone is always welcoming and friendly. We moved, so I drive from Kentucky to West Chester because I don't want to switch. Services: Haircut, Hair coloring, Perm, Hairstyling, Highlights

I have been a client at Sozo for over four years. They are always professional and friendly! Alicia, my stylist, always does a great job! Services: Haircut, Hair coloring, Hairstyling

I went to SoZo salon for the first time today, have driven by it a hundred times and decided to give it a shot. My stylist was Damaris, and she was not only very nice but also did a fantastic job! I told her some of my ideas and let her make some decisions as to what she thought would work best, and I couldn't be happier with the outcome. Aside from my individual stylist being amazing, the receptionist was very nice and made me a cup of coffee and the manager walked me out to my car with an umbrella because it was raining. Above and beyond customer service on absolutely every front, thank you!

Positive: Cleanliness, Professionalism, Punctuality, Quality Went here for a cut. I had Mandi F. Very nice place. Eberyone is friendly. Mandi is amazing! She listened to what I wanted and did EXACTLY what i asked for. I will be going back to see her for sure. Service: Hairstyling

I came today. I got my hair dyed brown with blond highlights. My hair just finished drying and my hair is black, with brown ish highlights (that are hard to see) if my hair (for whatever reason) changes color I will change my review (I doubt it) lady that did my hair was nice and all but my hair isn't what the photo she showed me looked like at all. Update- the highlights still don't show, if anything it's even harder to see them. Update 2- the highlights are showing a bit front the top, not the shade of blond I wanted tho- the rest hair is still black :( I hope someone gets in contact with me to try fix this Went and they demanded money if I wanted to fix my hair don't go to this salon, they will ruin your hair.

And I've had hair fallout after I went to this awful salon, no one wears masks, if I could I would give 0 stars what ever you do don't come here. If I find a better salon I will edit this and add it. Don't come here the worst salon I've ever been to.

I have received many compliments on my hair. Elise has given me highlights and lowlights for many years and also does a great job with cutting and styling. She is professional and kind as well as attentive to your requests and desires. The salon is welcoming, clean, and attractive and all of the staff are very friendly. I highly recommend Sozo and Elise.

This was my first visit at SoZo salon. I read through reviews and they were great! Well, I did not have the experience everyone praised about. I received the WORST hair cut of my life. I am pretty sure I could have done a better job myself. The color was great, but that is it. I am missing a fair amount of hair underneath. I had asked to have my hair thinned, which I know from previous experience there are shorter pieces.

This is a chunk. I did call the salon and sent a picture. The owner was very apologetic and was willing to help. She also did refund some of my money, not all. After several weeks now of this hair cut it becomes more awful. When I was there I asked for very little layers. I did not get this. It is the most choppy hair cut I have ever received. The layers are extremely noticeably different and so uneven.

I think if the hair dresser would have paid a little less attention to his apple watch and more to my hair this would not have happened. I am giving two stars because of how nice the owner was. But I would not recommend seeing Chris at SoZo. He needs to pay attention more to what he is doing when cutting someones hair and less time on his apple watch.

He also needs to learn customer service skills in this type of business, as he told me way too much about his personal life. I also did not appreciate him telling me when I was there that my hair was awful, meaning the cut was bad and the color looked like a stripped trumpet color. For the fact of what he did to my hair.