Headlines Salon & Spa

Make an appointment for my mom to go there for Mother's Day for Mother's Day my mom got very ill and I had to cancel this salon actually had the nerve to call me up and tell me that I no longer can make any appointments without a credit card! I asked them why if I have to cancel at the last minute are you going to charge me and she said no and I said well then why are you asking me and telling me I can no longer make appointments without a credit card and she said because you canceled at the last minute and now we can't fill your spot I'm like are you kidding how can I be responsible for my mom getting sick How rude and inconsiderate myself my mom and my daughter will never visit this place again Where is the empathy and the compassion for a sick elderly woman!

I got my hair done by Ali and she did a PHENOMENAL job! I needed a mini mommy makeover. I feel so good about myself again! Thanks Ali! Service: Haircut

I got my hair done by Ali yesterday and I'm so happy with it! I will definitely be back for more services.

On phone said $55 for Brazilian wax and charged over $80. Very cute decor through our these photos are of the spa waiting area.

Everyone was so nice. The massage was lovely and the staff was great. I'm found my best place for a wonderful massage.

Frida did an amazing highlight and cut on me. I'll only go to her from now on. She's the best

The Worst! Their website gives you an option to select services. So, I booked an appointment for a chemical peel. If you make an appointment for a service understand this you might not get that service because that esthetician may feel like your skin might not be able to handle the service you requested. In other words they want to charge you so much for a mild treatment first then have you make an appointment for what you originally went there for.

I have been to many salons but never had this experience before. It's weird that they won't do chemical peel on somebody who used to get them before even after letting me chose an option to do the peel on the website. Had I known this before I wouldn't have gone to this place and nope I will not be making another appointment now just to get chemical peel. Also, I gave this place second chance, first time around I got a hair cut from them I selected a level 3 stylist to do my hair which costs more.

My hair is long therefore it took longer to do my hair so that stylist chose to take her next appointment and had somebody else finish off styling my hair. I am not exaggerating when I say I can curl my hair better than the girl who took over to finish styling my hair. Why would I pay more for a level 3 stylist if this is the kind of service they are going to offer? Beyond stupid!

I bought my girlfriend a $200 service for her birthday and included: manicure, pedicure and facial. She went in and said that the facial was great, but the pedicure was awful and the lady made her toes bleed twice and she was in pain the next day from it. If i can add pictures on her i would because her toes were not professional looking at all. I'm a dude and could paint better. ALSO, i paid $200 for them to literally just paint her nails and they CHARGED $10 for them to add sticker hearts to her nails at the end. no fake nails or acrylic nails or whatever, it was just paint and the paint looked like my 10 year old niece did them.

Not impressed and will never suggest or go back! Trying to get my money back at the moment. I am definitely no Karen, but i know garbage service and when it's time for a refund! WHAT A JOKE

Well. This isn't a service review. This is for any potential people who want to work here. Don't. Toxic owners, who overwork and underpay you. Borderline prejudice, with all the commentary they make about clients who aren't (white). Avoid this place at all costs

Positive: Cleanliness, Professionalism, Quality I just recently moved to the area and needed a hair cut bad. Kelly who was my stylist, did an amazing job. Everyone at the salon was so kind and friendly. The place is beautiful and they offer so many services, one stop shop! I will definitely be coming back. Services: Hairstyling, Curly hair

I was wanting to get my hair done and i came across this salon. I called to ask their pricing and the lady who answered the phone basically said if I am asking the prices I don't have enough money to get my hair done there. I would never waste a businesses time by asking about their services if I was not prepared to pay. they act like answering basic questions is a chore just because I was asking about the price does not mean I don't have the money to pay for it. very unprofessional :

I had a facial service with Kristen Docker! I would highly recommend booking with Kristen for all your skincare needs! Between the products and Kristen I feel like a million bucks! I also received a massage with Tracy! She took my many aches and pains away! All in all when you go to headlines, you leave feeling like you've spent the day with friends!

Literally the worst cut and color I've ever had. Overpaid for something I didn't want. Attached is the picture is the haircut I wanted vs the one I got. Keep in mind I did NOT want blue hair! Marissa didn't listen to anything I asked for. I emailed Headlines to discuss what had happened and never got a response so customer service is also lacking.

I had a CBD massage with hot stones and it was amazing.10/10 & already have my next appt scheduled.

A huge thanks to Marissa for getting my color absolutely perfect! She is a fantastic stylist and has done hair for both me and my daughter with great results every time! Highly recommend. As far as massages go, Tracie is fantastic! Super friendly and not only listens to my special needs and requests but has offered wonderful tips and instruction for self care in between massages. Also highly recommend. You guys are great!

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value Sadie is an awesome massage therapist! Wonderful relaxing massages. And I got a pedicure done by Stephanie she did a wonderful job as well. Service: Pedicures

I live out of town and go to Headlines when I'm visiting family. I have had my hair done by Marissa & Brittany and LOVED my color results both times. I have long, thick hair and wanted a warmer, darker brown color. They made my hair look so healthy and shiny. Their blowouts/style also lasted 5+ days! (With other stylists, I always come home and immediately wash my hair because it's either flat or the curls fall out.

This was not the case with Brittany and Marissa.) Headlines is always so inviting and all of the staff are very friendly. Thank you guys so much! I love my hair color and will be back the next time I'm in town!

I just went in yesterday to get my bangs fixed because of the last time that I went there. The lady that did my hair did an exceptional job! And the ladies upfront or very welcoming and kind when you walk in. They ask if you would like water or tea. And they do have sales going on with the Fourth of July coming up. I definitely recommend getting a haircut done by Katie. She's very kind and she asks exactly what you want and she gives you what you want.

She does an exceptional job she ask you is there anything else that I can do for you before she finishes up on your hair. If I could give Katie's haircut job 10 stars I would.

This was my first time here. I was greeted warmly and received a tour of the facility. Marissa did a great job listening to what I wanted (a cut and perm) and my hair looks and feels amazing. I left with a huge smile on my face. This place is an A+ establishment.

I recently was approved to have colored hair at work so I was excited and went searching for a new hair place to go since it's been hard to schedule an appointment with anyone. I called and immediately was scheduled with Katie in the next 2 weeks. When it was time for my appointment everyone was very friendly and gave me a tour of the salon with a complimentary goodie bag. Katie took her time doing my hair and made sure the color was even and thorough.

I went from having pre-colored hair that was crispy and slightly orange, black, and brown to a split dye with black and teal/green. She even took the time to give me a haircut and remove all of the damage I had on my ends. I've gotten nothing but compliments and I couldn't be happier! Thank you Katie, you've saved my hair!

My daughter made an appointment here to get her hair done for the prom and it turned out beautifully.

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value This place is extremely well kept, clean, and have amazing staff. The service is always an 11/10. It's an amazing judge free zone. I felt comfortable and well welcomed, I will definitely be coming here from now on. Never a bad experience and Ive gotten two hair cuts here and a facial. Love them!

I just wanted to express how thankful I am for this amazing staff and company. Going through the fire academy my body needed some work. I was so pleased with the staff and my masseuse. Kristen B did an amazing job lining this up for me. What an outgoing and positive staff member. She has a great personality that makes you feel welcome. Couldn't be more thankful. Tracie my masseuse I would highly recommend and defiantly will be back.

She mentioned some great details and things I should work on to prevent injuries and that shows she truly cares. Someone that goes above and beyond for customer service these two rock! " I will be back" Arnold Schwarzenegger voice. haha

This place is absolutely incredible! I can't think of any other place that could top their customer service and overall friendliness. Amy gave me an amazing massage and we chatted as if we were old friends even though we just met. Everything was explained to me in detail and they were all very attentive. I left feeling great with a big smile on my face.

There was no pressure to purchase anything further but I did end up buying a few great products and a gift card for my mom. They make you feel like you are a VIP. I will absolutely return and refer others. Thank you so much for making me feel like royalty!

I had a facial with Valerie here and not only did she do a wonderful job she gave me some amazing skincare advice and got me set up with some wonderful products based on my skin's needs. She was very professional and knowledgeable and the environment/process was so relaxing. My skin has literally never felt better and I cannot wait for my next appointment with her.

I highly recommend setting up an appointment with Valerie at Headlines for any of your skincare needs she is the best esthetician I have been to, you will not be disappointed!

This place is ridiculously expensive. $150 for one color roots? Plus the girl ruined my hair. I picked a color very close to my original and she went with one quite a bit lighter. She knew she messed up. It was bad enough that the line was very obvious. Plus she screwed up my haircut, which is going to take awhile to grow out and slowly fix.

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value I came in to get my hair cut, wash, and style by Marissa and she did an amazing job! I loved how she was such a good listener at what I wanted and gave me a whole new look. I went from long hair to above my shoulder hair length and I don't regret it one bit. Marissa was super professional and nice! Service: Hairstyling

Today was my first visit here. I was so impressed with their professionalism and cleanliness. They went out of the way to be accommodating and make me comfortable. I am for sure coming back!

Just got my hair colored and styled by Jenna and she did an outstanding job! I have also had manicures done by Jenna that are lovely! In addition she has a fantastic personality! I highly recommend Jenna!

I had a girl named Marissa @rissavibez on Instagram do my hair. She completely ruined my hair. Do not go to her if you want your hair done balayage. She does not know what she's doing. She's very unprofessional & I will not be going back to her. We both agreed on a style & she did the total opposite. She fried my hair, over cut it to cover the damage, left spotting, gave me highlights I didn't ask for. These are before and after pictures of my hair. What I wanted & what I got.

Okay, all you people coming up here from San Francisco and other urban places to get your hair and nails done because you can't get it done where you live.stop leaving negative Yelp reviews about the good people at Headlines. They've been voted #1 salon and spa here for years. Stay in the cities where you have voted in the people responsible for the restrictions on what you can and cannot do.

Very disappointed how the salon is treating Covid19. During my visit my tech kept removing her mask, would touch her face with gloves and continue to touch me with those same gloves. My hair came out nice but I can't say I'd return to a place that takes so many short cuts.