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Salon Elite I have been an extremely happy client for over 13 years and have never walked out of those doors disappointed. The confidence boost I receive every time I visit is well worth the 3 hour round trip I drive. Susan is the absolute greatest! Called in for a last min wax and they were able to fit me in no problem. The salon was bustling but the wax room was quiet and serene. Janka was a dream, her with the soy wax (which sticks to hair not skin) made it the least painful wax I've ever had. They definitely have a repeat customer on their hands.
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I opened Salon Elite in 2001 because I wanted to create a place where stylists could be mentored in a positive atmosphere and enjoy coming to work every day. At home, I enjoy spending time with my two boys. My passion is helping women with hair loss feel better about themselves. With over 30 years experience behind the chair, my home is Salon Elite.
These Terms & Conditions cover the Fringe Benefits Rewards Program (RP) and members of the program who earn points in connection with the purchases of qualifying products that are redeemable toward the purchase of certain products. Gift card purchases are not eligible to receive points. However, if a gift card is redeemed for qualifying products, points will be awarded to the gift card recipient for the subtotal. Addition of Points to Accounts. Points will be added to your account under the following conditions and will generally show up the next day.
Please stay home if you are or have been ill. You may notify us via phone or email if you are unable to keep your scheduled appointment. We encourage all of our team to stay home if they have felt ill. Masks are optional for our vaccinated clients and stylists. If you would be more comfortable if your stylist wore a mask, please ask and we will happily oblige.
Reviews (22)
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Jillian Allen
Jun 05, 2022
I've been back in the Hampton Roads area for over a year and had not found a stylist I loved. I just go for a cut and dry and Carson did an AMAZING job. I'm very particular about my hair, hadn't been in love with any of the haircuts I've received out here but Carson put some life back into my style will definitely go back!
Sherryl Vogt
May 04, 2022
I've gone a few times for cuts and coloring. Trying to give this salon a chance in seeing different stylists. Each time I felt incredibly under valued and left with my hair either horribly uneven or barely there coloring. Though I tried communicating many times their approach would not work well with my hair. But what do I know? They are the stylists. Not worth the price or the arrogance.
Greta
Apr 25, 2022
I loved going to Salon Elite! I was having a hard time finding a place who could cut my curly (3a-b) hair and would understand what I want, but Salon Elite was perfect. I did a (free!) consultation before my actual appointment to talk about my hair and what I wanted, and that helped me to feel comfortable knowing that the salon knew what to do with curly hair.

When I had my actual appointment, I felt very comfortable there and was offered drinks and was even given a granola bar. They used curly shampoo on my hair and my hairdresser took extra time to make sure the highlights on my head were even and looking how I wanted. The cut is perfect and just what I asked for! The only reason I took a star off was because the ending style done by the hairdresser left my hair extremely frizzy and without any defined curls, so I had to re-style when I went home, but I understand that styling curly hair can be pretty difficult. I will be definitely returning!
Susan Burton
Apr 24, 2022
Great place. Joe cuts my hair great. Everyone there is friendly and professional.
Heather McGann
Feb 10, 2022
Love Salon Elites! I see Shannon and she does great work! The whole atmosphere is so relaxed at this salon. I recommend them.
Lisa Hughes
Jan 18, 2022
Great service. Love the shop, clean and everyone is friendly. Carson is my hairstyles and I love her.
Caitlin Heafner
Nov 22, 2020
I tried to get an appointment day of yesterday and I was booked with Lexi, their new girl. She was still getting a certification I believe, but basically she still needed some tips and tricks as she recently started there. I got a long bob haircut and an olaplex treatment. It was really great the way the other employees interacted with Lexi and stepped in when she needed some tips on what to do, I was very happy to have her as my hair stylist and it was overall just nice to be there on my only day off this week.

Best part is, is that she didn't mess up either! She did great and my hair feels so much better and looks 10X better! You know when you go into a salon and you just feel.judged? I never felt that AT ALL at Salon Elite. Lexi was very warm and inviting, and so very kind. I'll put it to you this way, I have been to many hair salons in my lifetime and this was a great experience for me!

I have already booked my next appointment with Lexi! If you have some extra time to get your hair done and want to feel like your friend is working on your hair versus just another random stylist, go see Lexi. Thank you so much for a great experience, Lexi and Salon Elite. I am very happy to have found a salon I feel comfortable going regularly.
Rhonda Huff
Nov 05, 2020
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value I absolutely love this salon. Sherry is amazing and her staff are always friendly and professional. I love the products they use also. My hair has never been in better shape! Services: Hair coloring, Hairstyling
Robin W.
Sep 12, 2020
I've been searching for good highlights since I moved here and Maddie is AWESOME! Her foils are SO thorough and she uses a toner that makes my hair look SO GOOD! She was able to correct some bad color from another salon on my first visit and I'm forever grateful! No more brassy blonde here!
Heidi W.
Aug 02, 2020
Two great experiences in a row! I have known to be a tad picky Maddie listened and gave me a terrific cut and color at a very reasonable price!
Christie B.
Mar 14, 2020
I am new to the area and was looking for a new hairdresser! I had heard good things about the Salon in general. I was extremely pleased with Serina. She was very professional and patient with me as I was not sure exactly what I wanted done. She helped me decide on a style that would suit my busy mom life! I walked out of the salon so happy I was scheduled with her. I am happy to have found my new hairdresser! Thank you Serina!
Carolyn M.
Apr 06, 2019
I use to go to this salon a few years back and they could blow out my hair without flat ironing it but not anymore. Sadly, because they didn't straighten it by blow drying it(it was frizzy) they had to flat iron it. They then charged me for flat ironing it which I didn't realize was an extra charge until I paid. I would understand if my hair was super curly but the fact is it is just slightly wavy.

There weren't any products put in my hair before blow drying it to protect it or help smooth it when drying which would have helped to keep it from needing to be flat ironed. The girl that did my hair was nice enough but the cut, blow out, and flatiron wasn't worth $60 with a $10 tip. I was hoping this cut and styling would be great since the salon is much closer to where I live and they use to do a great job a few years back but I will be returning to my current hairstylist who is an hour drive away since the cut and blow out there is $20 less and more what I want in the end.
Sierra B.
Feb 27, 2019
I love this salon! I go here every 6-8 weeks to get my hair done by Maddie. She's so sweet, and really good and what she does. She's an apprentice, so it's much cheaper and the same quality of work of someone who has been doing hair for years! The only reason I gave 4 stars is because sometimes the other stylists can talk very condescending towards her, and I just really don't like that.

Everyone should be treated the same, and with respect. So if anything is taken from this review, please try to speak with respect and not in a condescending form to Maddie, or other stylists.
Sue Apineru
Nov 28, 2018
Ms. Sirrena was just amazing with the work she did on my hair. She is so kind and polite. She did everything I asked for and it turned out as I always wanted my hair to be. I called same day and they gladly took me on. The people are so nice and polite there as well. The shop is clean and welcoming. Prices are the best I've seen in Newport News and the outcome is well worth it. I highly recommend this salon to anyone. Thanks again guys.
Sheri P.
Nov 23, 2017
Loved my experience and service! The prices are great. She didn't overcharge and really cared about giving the best results. I've only been to one stylist so I don't know about every stylist. I sent my mom and she came home with beautiful hair after a condition treatment.
Richard M.
Mar 21, 2017
Hi gang! First time salon visitor here. I went here after meeting one of the salon artists and I was pretty impressed with the work done. They paid a lot of attention to the minor details and made sure everything looked right. My hair can be difficult, but the staff here are a group of pros. Even the newer staff have plenty of skills, so don't be afraid to give them a chance. You'll walk out looking and feeling great.
Kimberly C.
Dec 26, 2015
I have been a customer of Salon Elite on and off since this salon opened in 2001. Friendly and skilled staff. Excellent foiling highlights by Jessie and Joanne. Joanne (Jo Jo) is a skilled hairstylist as well, have not ever been disappointed in the 10 plus years I have been a patron.
Katie S.
Aug 04, 2015
I went with my friend to get a major hair cut. She wanted to donate her hair, so they cut off 2 feet. The stylist was very nice and gave an amazing pixie cut! (Ask for Joe) She had a consultation with him a week before and he was very informant about how to keep up with her new style. I am planning on scheduling an appointment for myself!
Maelyn M.
Jan 16, 2015
I have had my legs (full) and brazilian waxed here, and I absolutely LOVED the results. they give you a private room, everything is very clean and professional but the lady I had (nicky, nikki?) was very sociable, open and honest about exactly what she's doing and how she goes about it. I have been getting waxed for four years now and have gone plenty of places and this is a good place for beginners that don't have much experience getting waxed.
Kathi A.
Jan 10, 2015
I went here on a recommendation from a friend. The hair stylist I see is Taylor (a guy) and he is awesome. He is so nice and is always on time and efficient. I love going to him, he is so engaging. The woman that does the shampoo is also very nice and give a great scalp massage. I also have facials done there and today I received a facial from Nikki and it was THE BEST facial I have ever had.

Every one has their own style on giving a facial. I have had a few to say the least and Nikki did an amazing job. I can't wait till my next one in February. I am so glad I asked my friend where to go. AAA+++ place!
Jennifer E.
Jul 02, 2013
I was in town on vacation and needed some waxing. Kristi was able to fit me in for a same day appointment for both a brazilian and lower leg wax. She did a very thorough job and never made me feel rushed. We chatted and laughed and overall I had a very pleasant experience. While waxing is never a painless experience, this one was on the less painful side in comparison to others. The price point is in line with other salons offering the same services and products. I recommend giving them a try if you are in the market for some waxing! :-
Sile N.
Jan 25, 2010
Though I believe this to be an overpriced strip mall salon, Salon Elite deserves a reasonably good rating. In my experience, their customer service is very good, but bear in mind that like most salon employees their #1 job is sales and they excel at this. Their #2 job - - -hair stylist, nail tech, shampooer, etc.- - - is executed fairly well as far as I can tell (I only worked with one stylist, but interacted with much of the staff) but seemed peripheral to making sure that you walk out with products and another appointment.

If your experiences are like mine, staff will approach you while you're in the chair and tell you how FAB-u-lous your (hair / nails / whatever) look, how THAT is the exact way that they want to wear their hair, and aren't you lucky to be a client of (whomever). It's amusing to hear them say the same thing from chair to chair to chair. Adding to this phony sundae was the manner in which I was treated by my stylist. she / he LOVES LOVES LOVES me but don't let the door hit my ass on the way out. There's nothing wrong with being lavished with compliments and enjoying a bond that may or may not *really* exist between client and staff. if that's your thing.

After all, it's all about sales and indulging people is a part of the sale. Personally, I hate being pandered to and I'm always up front with stylists in that regard. If you think I'm going to look like a bleeding idiot with the hairstyle that I'm asking for, then TELL ME. And you don't have to pretend to be my friend. I'm a customer and I'm alright with that. But at the end of the day, they are good stylists and I would recommend Salon Elite. Perhaps they should find a happy medium between hair artistry and sales quotas.