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Reviews (28)
Cindy Masiko
May 06, 2022
Michelle Lopez Soto
May 05, 2022
Laura Ward
Jan 06, 2022
Katelyn Bogart
Dec 31, 2021
My best friend went to Oliver's yesterday December 8th. From the moment he went up to the front desk, the lady there was very rude, scrolling on her phone, not paying attention to what my friend was asking. Then proceeded to tell him he would need a whole other appointment to do a simple nail look. He was told because it's "nail art" I will insert a picture of what he wanted, it is not nail art.
It is a very simple look. After he told them he just wanted a removal of his current nails and a shape, it was done completely wrong and he was told that they don't like when people cancel appointments on the spot. Even though he made the appointment and then was told they can't do what he wanted. He ended up leaving and went somewhere else and they did amazing.
Would not recommend Oliver's for getting your nails done. The picture below is what he wanted and what he currently has, as the salon he went to after Oliver's did an absolutely wonderful job!
It is a very simple look. After he told them he just wanted a removal of his current nails and a shape, it was done completely wrong and he was told that they don't like when people cancel appointments on the spot. Even though he made the appointment and then was told they can't do what he wanted. He ended up leaving and went somewhere else and they did amazing.
Would not recommend Oliver's for getting your nails done. The picture below is what he wanted and what he currently has, as the salon he went to after Oliver's did an absolutely wonderful job!
Jessica W.
Dec 21, 2021
Rachel Rosenfeld
Nov 25, 2021
Lenore Graver
Oct 28, 2021
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value My Husband and I have been coming for massages for many years with Janet and Gayle for special occasions. The Suite is clean and very nicely decorated. They are Always professional and on time for service. It is the ultimate massage experience:
S. R.
Sep 30, 2021
Amanda Petruccelli
Jul 22, 2021
Kortnee Wilson
Jul 21, 2021
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value I was given a gift card from a friend and decided to schedule on my birthday. I'm so glad I did! Janet was wonderful and made my sore, aching neck feel incredible. I will definitely be back! Thank you so much for starting my day off with a lighter step!
Micayla S.
Dec 18, 2020
I was so very excited to go to Oliver's as I had never been to a high end salon before. I arrived and everyone was very nice and friendly. Unfortunately that was the only positive thing I experienced. I was very clear about what I wanted and even brought photographs yet my hair turned out NOTHING like I asked for. Everyone that has seen my hair has been shocked at how far it is from what I had wanted.
I realize everyone's hair is different and didn't expect an exact replica but for a high end salon I expected it to at least be close. I have attached a photograph of what i asked for vs what was done. However, it was snowing heavily and my hairdresser had another appointment so I didn't say anything and went to leave. As I went downstairs to pay I was suddenly told that my service would cost $350.
I had gone in for a consultation two weeks before and was told the price would be $275. I specifically went to this salon because of the price I was given. I explained that this was not the price I was given at the consultation. The manager stated she was sorry and they must have forgotten to give me the price for the haircut at the consultation but there was nothing she could do.
I stated it was their mistake and I won't pay an extra $75 for their mistake. They were so difficult and I had to stay an extra 20 minutes until finally they decided to give me the price I was given before my service! I would consider going back to discuss fixing my hair but they made me so uncomfortable with the whole price business I now feel like I can't. Overall, a truly horrible experience and I left in tears.
I realize everyone's hair is different and didn't expect an exact replica but for a high end salon I expected it to at least be close. I have attached a photograph of what i asked for vs what was done. However, it was snowing heavily and my hairdresser had another appointment so I didn't say anything and went to leave. As I went downstairs to pay I was suddenly told that my service would cost $350.
I had gone in for a consultation two weeks before and was told the price would be $275. I specifically went to this salon because of the price I was given. I explained that this was not the price I was given at the consultation. The manager stated she was sorry and they must have forgotten to give me the price for the haircut at the consultation but there was nothing she could do.
I stated it was their mistake and I won't pay an extra $75 for their mistake. They were so difficult and I had to stay an extra 20 minutes until finally they decided to give me the price I was given before my service! I would consider going back to discuss fixing my hair but they made me so uncomfortable with the whole price business I now feel like I can't. Overall, a truly horrible experience and I left in tears.
B. L.
Jan 22, 2020
If you are looking for the kindest, most professional massage therapist in the LV, look no further than Janet! Her deep background In reflexology and reiki is clearly evident in her approach to a therapeutic massage. She is simply the best. PERIOD. Lindsay has been doing my pedicures since she first started at Oliver's. Great sense of humor and I'm always pleased with the outcome. If she isn't available, Mel is the woman to know. Luv them both! BHL
Rachel H.
Aug 23, 2019
Aya G.
May 16, 2019
Carmen Carmen Carmen Just got my hair done with Carmen. I'm absolutely in love with my hair. Carmen was very professional from day one at consultation till she finished my appointment. I was there from 10-4 and she was very welcoming n sweet( yes it was long cuz I was getting a lot done, and Carmen had told me it will take a while). The whole entire staff were so sweet and nice. I definitely enjoyed my time and ll definitely come back
Remington P.
May 04, 2019
Disappointed with my experience. My first appointment with stylist Carmen was good I cut my hair and did a subtle balayage. Everything went well so I scheduled another appointment to style my hair. The entire time she discussed my hair texture and made me very uncomfortable. At one point she described my hair as "this thing". Her exact words "You've been laying this thing down your whole life." She also criticized a client she had prior that week mentioning her ethnicity and hair texture.
It was really disappointing, especially the fact that she is also a minority with curly hair. If you have curly/textured hair I would say skip this salon. She is good at what she does, but the way she made me feel was not pleasant. I hesitated leaving this review but I would never want someone else to feel the way I did. I'm a mother that rarely takes time for herself. This was supposed to be something my husband wanted to treat me to monthly, however after the unprofessionalism I encountered, I never went back again.
It was really disappointing, especially the fact that she is also a minority with curly hair. If you have curly/textured hair I would say skip this salon. She is good at what she does, but the way she made me feel was not pleasant. I hesitated leaving this review but I would never want someone else to feel the way I did. I'm a mother that rarely takes time for herself. This was supposed to be something my husband wanted to treat me to monthly, however after the unprofessionalism I encountered, I never went back again.
Jess S.
Nov 17, 2018
This was my 1st experience at Oliver's. My boyfriend, as a gift, booked me an 1hr massage and cut and color. I was so excited to finally get my hair colored the dark eggplant color I have been wanting. The salon is very clean and nice. They took me 1st to get my hair done which should not have been done first since during a massage they massage your scalp.
But the stylist was apologetic and advised me they have had turn over and they shouldn't have booked me that way. I advised my stylist that I wanted dark eggplant and even showed a picture. Unfortunately that is not what I received. My hair was dyed my original brown color, nothing at all purple about it. If this color could not be achieved because of my base color or condition of my hair, that should have been discussed prior to the process.
I would have gladly discussed other options. Also, they got color on the side of my face and couldn't get it off. The stylist said I'll just put your hair over that and wear it like this to cover it up for the next couple of days. Really?! I dyed my hair at home and never had that issue. My massage however by Janet was wonderful, I even fell asleep!
So relaxing and she was very kind. I did tip Janet the masseuse, the hair stylist and the assistant as I know it's a hard job. I didn't want to make a scene and figured that wouldn't get me anywhere as what's done is done. I now have to wait and then find another salon to fulfill my request, or at least come up with something more dramatic than the mousey brown color I received here. It's embarrassing that I told everyone I was getting this done and my hair looks no different or anything like I had said I was having done. I'm extremely disappointed, as is my boyfriend, that he paid for me to have this wonderful experience and I didn't get what I asked for.
I was on the verge of tears when I had to tell him how unhappy I was with the service. For the amount of money he paid I should have walked out of there feeling like a million bucks. Unfortunately it feels like a waste of money.
But the stylist was apologetic and advised me they have had turn over and they shouldn't have booked me that way. I advised my stylist that I wanted dark eggplant and even showed a picture. Unfortunately that is not what I received. My hair was dyed my original brown color, nothing at all purple about it. If this color could not be achieved because of my base color or condition of my hair, that should have been discussed prior to the process.
I would have gladly discussed other options. Also, they got color on the side of my face and couldn't get it off. The stylist said I'll just put your hair over that and wear it like this to cover it up for the next couple of days. Really?! I dyed my hair at home and never had that issue. My massage however by Janet was wonderful, I even fell asleep!
So relaxing and she was very kind. I did tip Janet the masseuse, the hair stylist and the assistant as I know it's a hard job. I didn't want to make a scene and figured that wouldn't get me anywhere as what's done is done. I now have to wait and then find another salon to fulfill my request, or at least come up with something more dramatic than the mousey brown color I received here. It's embarrassing that I told everyone I was getting this done and my hair looks no different or anything like I had said I was having done. I'm extremely disappointed, as is my boyfriend, that he paid for me to have this wonderful experience and I didn't get what I asked for.
I was on the verge of tears when I had to tell him how unhappy I was with the service. For the amount of money he paid I should have walked out of there feeling like a million bucks. Unfortunately it feels like a waste of money.
Angela C.
Jul 23, 2018
Just FYI, I have only experienced Oliver's massage services. I had a tension headache for about five days. I finally caved and made an appointment with Paula for an upper body massage. From the moment I met her, it was clear Paula cared about my pain. She listened to exactly what I was experiencing, and she then personalized the massage to really target the source of my headache.
After the 30-minutes the headache was much better and by the next day it was gone! Bonus points for the piece of dark chocolate waiting for me after the massage! Highly recommend Paula! :
After the 30-minutes the headache was much better and by the next day it was gone! Bonus points for the piece of dark chocolate waiting for me after the massage! Highly recommend Paula! :
Martine A.
Jun 29, 2018
This is my second time and last visit to the salon. Diana cut my hair so badly. It is chopped up. I was leaving on vacation before my last appointment. I didn't even like it when I walked out the door. Even the receptionist couldn't say anything good about how my hair looked. I actually looked better before my haircut. I am in Ireland now and am embarrassed on what my hair looks like.
Very disappointed and upset. We are all human and if you are having a bad day, you should not work with the public until you are in a good frame of mind. Oliver's also recommended this product which was extremely expensive. It is terrible and I can't even use it. When I do, it makes my hair very static and stiff as if I stuck my finger in a socket. And yes, I used it sparingly. Pushing products on customers is not the right thing to do.
Very disappointed and upset. We are all human and if you are having a bad day, you should not work with the public until you are in a good frame of mind. Oliver's also recommended this product which was extremely expensive. It is terrible and I can't even use it. When I do, it makes my hair very static and stiff as if I stuck my finger in a socket. And yes, I used it sparingly. Pushing products on customers is not the right thing to do.
S. L.
May 26, 2018
My one positive review is how clean the salon is, but the rest is unpleasant. First, my appointment was delayed by almost 20 minutes. I had to ask the receptionist if they had forgotten about me! They lack any kind of customer service, and the girls who worked the day I went we're counting down the minutes until they could go home. If the employees don't want to stay there, makes me wonder what client would want to stay. Second, when I was finally taken upstairs my stylist rushed me into a chair and I felt my requests weren't being heard.
I brought pictures and asked for a pretty easy hairstyle, I was given a quote before she started any service so I wouldn't be surprised at the end. Third, My stylist did a less than ok job with my hair. She was busy talking to other clients, and when she finally got back to me she talked about how her assistants weren't doing their job. My relaxing day at the salon quickly became stressful. Fourth, On top of that, my hair looked NOTHING like the pictures I had. I'm not very picky about my hair to begin with, but the fact I left with hair that didn't even closely resemble my request was really upsetting.
It was rushed, and what should've been a relaxing day for me was stressful. The quote I was originally given was also changed when I went downstairs instead of the stylist telling me! She said because I only wanted a trim to clean up the ends she wouldn't charge me, but I was charged an extra $40 for a haircut. I overpaid for a less than mediocre job and I won't be going back.
I brought pictures and asked for a pretty easy hairstyle, I was given a quote before she started any service so I wouldn't be surprised at the end. Third, My stylist did a less than ok job with my hair. She was busy talking to other clients, and when she finally got back to me she talked about how her assistants weren't doing their job. My relaxing day at the salon quickly became stressful. Fourth, On top of that, my hair looked NOTHING like the pictures I had. I'm not very picky about my hair to begin with, but the fact I left with hair that didn't even closely resemble my request was really upsetting.
It was rushed, and what should've been a relaxing day for me was stressful. The quote I was originally given was also changed when I went downstairs instead of the stylist telling me! She said because I only wanted a trim to clean up the ends she wouldn't charge me, but I was charged an extra $40 for a haircut. I overpaid for a less than mediocre job and I won't be going back.
Hailey U.
Nov 28, 2017
My boyfriend bought me a "day at the spa" package. This was my first time there and it was awesome! I had everything.a facial, massage, lunch, pedi, hair and makeup! I also was helped by several different employees. Every treatment was amazing and every employee was so nice! They went out of their way to make my day special. I will definitely be recommending Oliver's and returning!
Linna T.
Mar 03, 2017
Ginger B.
Jan 25, 2017
A year ago I went for monthly pedicure appointment and my usual technician was booked. They assured me I would like the new girl She was sweet but untrained. Didn't get massage feet/legs, hot towel was cold, polish didn't cover whole nails. Really unacceptable job. I didn't want to confront her or make a scene so paid and emailed Olivers from home of my complaints.
They said they would train her and have me back in month or so, for free pedicure with her. Never heard from them. Don't want a free pedicure from her-- wanted at least parcel refund for services not delivered properly Liked my usual technician but have found a place for half the price with no attitude. I will never return there. Very unprofessional and the service was so bad there is no way others weren't given same service 1-25-17.
Read Olivers comment today. They told me they would train her and call me to schedule when she was trained to schedule my free pedicure. They never called. Very false to claim I dropped the ball. I wouldn't have gone anyway but that was a false statement. I have copies of the emails also but you are not worth the bother
They said they would train her and have me back in month or so, for free pedicure with her. Never heard from them. Don't want a free pedicure from her-- wanted at least parcel refund for services not delivered properly Liked my usual technician but have found a place for half the price with no attitude. I will never return there. Very unprofessional and the service was so bad there is no way others weren't given same service 1-25-17.
Read Olivers comment today. They told me they would train her and call me to schedule when she was trained to schedule my free pedicure. They never called. Very false to claim I dropped the ball. I wouldn't have gone anyway but that was a false statement. I have copies of the emails also but you are not worth the bother
Christine L.
Jan 25, 2017
Eileen L.
Jan 13, 2017
It took me a couple of years to find Peggy at Olivers Salon, am I glad I did! For the last 10+ years Peggy has been giving me great haircuts. I wear my hair short, sometimes super short, Peggy always gives me a great cut. In addition, she makes you feel really comfortable, it's a pleasure to spend time with her every few weeks! About 3 years ago I decided to stop having my hair colored (30 years of coloring!). Peg did a fabulous job with the transition!
The salon itself is clean, everyone is friendly and scheduling is easy. I don't have mani/pedis too often but when I do I request Tia. She does a good job and is really sweet.
The salon itself is clean, everyone is friendly and scheduling is easy. I don't have mani/pedis too often but when I do I request Tia. She does a good job and is really sweet.
Sarah J.
Aug 05, 2015
It's always stressful trying to find a new hair dresser for short hair. Jody is the best! She's been cutting my hair for the past 5 years and I have never had a complaint. Before I started seeing Jody, I shopped around and it was bad cut after bad cut after bad cut. I get so many compliments on my cut and my hair feels amazing. If you're looking for a short hair stylist go see Jody! :) I've also had manicure/pedicures here, eye brow waxes and massages and I have no complaints. The staff is always very friendly and professional. :)
Dayanne S.
Jan 21, 2015
I've been going to Oliver's since 2010. Very happy with the services received. Prices are a little more than other places but you get what you pay for. They are very flexible with their hours. You are able to make an appointment even when you call two days in advance. They offer water, tea and wine at every appointment. They also have a small kitchen that you may use if you are having a service that will take hours as I have done in the past. The atmosphere is very pleasant and clean. Definitely worth the money!
Betty T.
Sep 30, 2014
I went to Oliver's for the first time today and was pleasantly surprised at how lovely the staff were. All very kind and humble and nothing pretentious about this place at all the service is top notch. I called a little after 10 am to find out if they had any openings and luckily, they did. I had a facial (it took an hour and was so relaxing), an express manicure (that also took an hour) and my husband had an extended massage (about 90 minutes).
We were both very happy at how generous the staff were and the manicurist was kind enough to help carry my bag down from the second floor for me since my nails were still wet. This place definitely gets 5 stars from me!
We were both very happy at how generous the staff were and the manicurist was kind enough to help carry my bag down from the second floor for me since my nails were still wet. This place definitely gets 5 stars from me!
Abby N.
Feb 05, 2010
Can't believe no one has reviewed this place before! I had a great experience at Oliver's the other day- I only came in for a leg wax so I don't feel qualified to comment on the other services but my entire experience from the first call to make the appointment to checking out was above standard and completely enjoyable. The esthetician who took care of me made me feel comfortable and at ease. The fact that they use and carry Aveda products was icing on the cake. Will definitely be back.
