Max Salon & Spa Aveda

My facial with Lynda was amazing, she is a nurturing soul. Love the Aveda products. Parking is easy.

Hair stylist Alan was very friendly. His work was very satisfactory.

I got my hair cut and colored by Sarah. She listened to me, she understood what i was trying to explain, and did such a fantastic job that I think I have found a hairstylist for as long as I live in the twin cities. So impressed!

Called in last minute and even though they were booked up Amanda went out of her way to give me a quick trim and did an amazing job! Awesome place with very nice people who are great at what they do

I have to give a huge shout out to Kourtney. As a travel nurse that means I have to change hair stylists every few months, but I sure found a Diamond in Kourtney. She has colored my hair and did extensions and retape of my extensions. each time I have left her feeling beautiful and this last time color she absolutely hit my color out of the ballpark! My hair has not looked or felt this good in years.

I booked an online appointment on a Sunday night for the following Monday morning, .got in no problem. Angela did a wonderful job.a new style on my son's hair. While we were there I asked if I could get in for a hair trim, and she was free so she cut mine too. She does a thorough job, and is a very pleasant person. We'll definitely come again next time we come to the cities.

My first visit, looking for help with style. Sandra did not keep me waiting(much appreciated),v ery interested in making helpful, more flattering style suggestions. After cutting, very helpful in instructions for learning to best work with new style. Very pleased every encounter at this salon!

Worst hair cut ever. I had the young woman with red hair. I know she's newly graduated but it was atrocious. I said collar bone length hair with layers and she essentially gave me a wolf cut. I specified long layers but these layers are so short I look like a 90s anime character. Honestly when I saw it I was in tears there's not even enough hair left to fix it because she started thinning it without asking me.

Also while she did it it hurt so much it was like she was pulling my hair out not cutting it, she didn't even notice I was in pain or listen to me when I asked her to stop. I honestly just didn't ask for her to style it like this and I don't know where she took the liberty of turning me into her anime fantasy.

Very happy with my experience here I went in for my 9-year-old daughter to get her hair cut when we arrived my 6-year-old son mentioned that he had wanted a cut too we asked if it was possible at all for the both of them to be seen and they managed to see them both within 1 hour. They charged for only one haircut which was extremely kind of them. My daughter mentioned that there is nowhere else that she wants to go to get her hair cut, this will be our forever salon.

I went to this salon for a 'formal' hairstyle which was listed at $55+ on the website. I recieved a lovely, simple hairstyle that took 30 minutes to do. Then I was charged $95 at checkout. When I inquired why the price went from $55 to $95, the receptionist was cold and said it's based on the experience of the stylist, however it does not indicate on the website that the price could go as high as $95.

I would recommend to any future clients to get really clear on the price before booking an appointment her. My stylist was great but the pricing feels really misleading to me.

Both my daughter and I saw Sarah. She is absolutely great! My daughter (15) had a lot of color/bleach damage from experimenting at home and left with absolutely shiny hair. A week later I went in and felt totally heard while discussing what I would like for my cut. The cut and company was great! 10/10 would recommend Sarah! Services: Hair coloring, Haircut

It was a great time there! I love the whole experience. I'm so mad I don't remember the girl's name that did my hair, but she was amazing gave me some great advice about my hair and she straight my hair so beautiful. It's hard to find that right hair stylist for my hair but I finally found her just sadly I don't live in this area but whenever I'm there I will definitely go to her!

Got a full foil through Groupon with Sarah. I went here because the last time I did a full foil here, the lady did a great job! However, this time was different. I realize it's hard to achieve platinum hair within one session but it was very possible. If you see my hair before and now after getting it done by Sarah, you will see hardly a difference.

It was a waste of time and money. Go somewhere else. Now I have to get my mom to fix my hair and wasn't planning on spending my whole entire day doing this. Very frustrating but hey I'm used to it.

I brought my wedding party to Max Salon for our styling and let me tell you - BEST DECISION EVER. The team was professional, so kind, and created beautiful updos. Sandra created my hairstyle and it was absolutely gorgeous. She was obsessed with making it perfect, and was always checking in to make sure it fit my vision. I am still getting compliments months later :

The vibe at Max Salon is always calm and relaxing. Caroline is a great stylist. Very talented. It's always a pleasure to walk thru the door. I know I'm always going to have a great experience. Max is just the best!

I have been going to Aveda salons for years (primarily Progressions at MOA) and I found myself in a situation of once again following a stylist or mapping myself somewhere else when Progressions closed. If my stylist had stuck with Aveda I likely would have followed her again but alas she didn't and moved to Uptown which I just find too inconvenient.

I was in the area before Christmas and decided to last minute book. Appointment made with Elyse- however, I got done at my other appointment and called to see if by chance they could get me in that night instead of the week out that I booked. Success! Elyse was friendly, efficient, and I was pleased with the cleaning up of my cut. Fast forward to January 2019, and a last minute decision to add color. Elyse consulted with me about my natural color, prepared me for it being darker than I am used to, and boom she was under way. Loved the work my last gal put in but I would honestly be in the chair for 3.5 hours.

Not the case with Elyse, I was in and out in 2 hours and she graciously started early when I had arrived! I'm still adjusting to more of my natural, but she did a good job.

I went there for a school picture my hair was kinda crazy so I needed a lot off but I didn't want super short hair after telling the lady that I wanted it longer she still cut it insanely short very upset with this cut

Kassandra gave the most amazing facial & brow wax. She paid extra attention to detail and she made sure I was comfortable. Would definitely recommend!

My husband purchased a groupon for me for a customized facial and brow wax. WOW! Kassandra was totally Amazing! She first consulted with me about any skin irritations and looked at my brows. I must say she did alot of extras that I have never experienced before. From the frozen stone over the brows when finished to the peel I have never had. Also a salt exfoliation and then froze with cold water. Brrr but it felt Wonderful.

I was skeptical of the peel but she assured me it was very gentle and she was RIGHT! I will go back-I was totally impressed. She also explained to me the steps and services I would be receiving. AWESOME! One of the BEST FACIALS EVER! I must say the front desk person was very friendly too. Great Experience!

I purchased a Groupon for the full balayage. I was booked with Brittany a couple weeks out due to availability which I was fine with. Brittany did a great job. She has a good personality which made the appointment go smoothly. She heat styled my hair at the end which looked very cute. I was happy with the results and will definitely be booking back with her again!

Very good place! Valerie did a fantastic job on my hair she's really good! The owner Mark is very professional I would recommend this salon A+

Went in for a Groupon, I purchased a highlight and I came out with my hair darker than when I came in, def not what I wanted or asked for. the owner had a chair next to me and I agree with what others reported! RUDE! I have no reason to go back

James is the best! Professional salon, friendly, a great place. Easy to get to and they offer many services. Book an appointment with Mr. James if you want the best in The Cities.

I love this Salon! My stylist is James, and he is amazing! He takes his time with you, listens to you, and also teaches you how to use the various products. Very experienced! Won't go anywheres else. Jackie

I love this place! James is the only stylist that I have ever had that every single time I leave the salon I feel like I got a perfect cut/color/style! He is so talented and extremely friendly. I love my hair - it is super thick, has a lot of volume, and can be extremely difficult to style and cut, but James makes it work every time! I am so picky with my stylists, and I am so happy that I found someone I can go to, without being a nervous wreck.

Cost is a little high, but totally worth it. After all, you get what you pay for! I went somewhere else to save money and I really wish that I would have just spent the little bit extra to go to James.

I have been to several different salons in the Twin Cities, and I found Max Salon & Spa a refreshing change. James asked all the right questions and found a hair style that works for my fine hair and my busy morning routine. He introduced me to a great new product and he taught me how to use it correctly - there was no pressure to buy, buy, buy like so many other places do - in fact, I made it a point to come back to Max Salon & Spa to buy the product later! Jen did my eyebrow consultation and made it a spa-like experience. All in all, my experience at Max Salon & Spa was as positive as the 8 reviews I read on Google + Max Salon & Spa gives 5 star treatment.

I wanted my hair and makeup done for my wedding this last September. I contacted the salon well in advance and spoke at length with the receptionist about options. Looking to stay within my budget, and since my wedding was an outdoor, mid-day wedding, I asked if I could do a regular makeup appointment ($37) instead of a wedding-day makeup appointment ($52) and was assured I could.

I was quoted $55 for the hair appointment, as it wouldn't be an updo. I took notes in my calendar regarding the information I had been given. I made my hair and makeup appointments, and met with the hair stylist (who would do both hair and makeup) a week prior to the wedding, as requested by the receptionist. I brought in pictures of my hair how I wanted it for the wedding, pictures of makeup on actresses, and discussed options for my hair and makeup for the day.

We agreed upon a wispy pull-back of my hair on the sides, leaving the rest of my long hair down and curly, and a light, matte finish for my makeup, as the ceremony was scheduled outside, at noon. On the day of my appointment, fifty minutes into my appointment, the hair stylist whirled me around to take a look in the mirror (the hair appointment was 60 minutes total) and my hair was nothing like we discussed. Granted, my hair in the back looked like roses, but the hair in the front and sides of my head was plastered to my head and there were no curls.

What I saw in the mirror wasn't what we had discussed or agreed upon. With ten minutes left, there was little time to do much fixing, and I was near tears. So, at my request, we pulled a little hair out of the sides, but it didn't look much better, and felt there was nothing we could do with no time left in my appointment. Immediately following was my makeup appointment, so I kept my feelings to myself for the time being and let him do my makeup.

I am sure he could tell I was unhappy with my hair. However, with my makeup, he did do a nice job. Finally, when I paid my bill, I was charged the full amount for the makeup appointment, (again, not what had been agreed upon) as well as $5 more for the hairdo, totaling an extra $20 than what I had expected. With so much on my mind that morning (what bride doesn't have a long list of to-do's on her wedding day?), I left the salon but called to follow up later, questioning the receptionist why I had been charged differently than I had been quoted.

She responded there was "nothing she could do" and those were the "typical rates" for those services. I reiterated my notes in front of me and what we had discussed prior to the wedding. She made no effort to apologize, refund a portion of my bill, or make the situation "right." So much for customer service. Not only did I hate my hair on my wedding day and took it out as soon as I arrived back home (thankfully, a family member rescued my hair with a curling iron before the wedding), but felt completely misled by the salon. Had I known I wouldn't be listened to and prices not honored, I would have gone elsewhere. Not what any bride wants on her wedding day. I won't be back.

Another vote for a rude owner. I too won't be back. Ladies do you feel that you are not getting the service that you really want from salons and are paying way too much money for mediocre hair stylists?