Platinum Salon & Medical Spa

This was my first time and only time going here for a nail service. I received a no chip manicure. The manicurist seemed to be in a hurry and stopped twice to walk away for another client. A day later my no chip has started to peel because she painted them on my cuticles. Service: Manicures

I went for a facial and a deep tissue massage and both were incredibly relaxing! The salon is beautiful and the people are really nice. I didn't have to wait which is always nice. Jamie did my facial and was really friendly and knowledgeable. She let me know what she was doing each step which I appreciated since it was my first facial. My skin looks and feels amazing! Steven did my massage.

He worked out so much of my tension I felt like I was going to be a puddle when he was done. If you're looking for a local place that's reasonable this is the place for you! I'll definitely be back!

Frequent this location for spa treatments. They have been reliable and first class for years.

This was my first time here as well as my first ever facial and I can gladly say I'll be coming back. The 4 stars are only due to the back and forth I dealt with trying to schedule an appointment but as far as the actual service, it was a great experience! Specifically, Jamie was such a pleasure. She makes sure to provide the best option for your skin type and thoroughly explains each step as she goes. You can tell she truly cares about her clients.

I have been a customer of theirs since 2005! I enjoy going there and treating myself, especially since I don't have much free time to do so. The owner was known for being rude for a long time, but she has definitely gotten better and is pleasant to talk to now! I've never had a bad experience there. 2 of my favorite ladies left, but I still go there from time to time for some much needed pampering.

Indeed recommended this salon to me for esthetics. Judging from the reviews, I wasn't sure but I took the risk because of the beautiful photographs. I walked in and it was weird. like insanely weird. I felt like It was a fake Airbnb booking. Not like the pictures, but like. at all. A smoothie something on the bar on the right, which wonders if it's open to the public (like can I make one?) since it is so empty inside.

I was looking around for product displays and the one that stuck out was the 2 products on a 25% rack. It reminded of of a random beauty supply. The lady at the desk was the owner. She treated me really odd from the start. It felt like a creepy abandoned hotel. She Asked me if I was always this quiet. Honestly, I was kinda scared. The whole place was empty and uncomfortable.

I am someone in the industry who is certified, licensed, & insured. I've worked in a salon before, but had left and I am home based with regular clientele. She asked me what I didn't like about the previous salon because she does not want me walking into the same environment? Red flag number one million. She also made me feel bad for being young. Sucks because I know I am talented & the industry is constantly changing, meaning I know things people from 20 years ago didn't learn. Does not make me any less qualified.

I guess I'm just use to a busy, clean environment. I am not sure why the prices are so high either for the services offered. Chain spas are prettier than this one. Also The whole conversation was just off, I couldn't take her seriously as one of her hair dressers was wearing a orange tshirt and leggings as a uniform. I wouldn't want this as a service. or a job. Even if it was offered. am I offended? No. I am writing this review for the public and owner to make some changes. Sometimes you don't realize it's you.

After waiting a bit to go back to the salon during the pandemic, I finally made the decision it was time - and my facial with Jamie made me at ease and fall back in love with facials again. She walked me through the process, gave me personalized recommendations and let me relax. I highly recommend facials with her! Service: Facial treatments

I have been to this salon a few times and each time my experience was different. The most recent time I went, I received a gift card for a spa day. $300 later and I am livid. The facial was good but the lady talked the whole time and I couldn't relax. The massage was painful, I informed the guy not to touch my lower back because it hurts and he ignored me and it hurt bad. 4 days later and my back still hurts.

The worst part was the nails, Ava was all around terrible. Never have I gotten my nails done and they not ask if I want them cut or just filled. She cut two of my nails almost completely off, the rest are all short and uneven. I paid extra for a no chip manicure and they literally chipped not even 24 hours later. The hair stylist took maybe 2 minutes to actually wash my hair and that was it.

The lady at the front desk was the worst person of all. I called to get my nails fixed and she didn't have any openings so I asked for a refund. I went into the salon to show her and she preceded to argue with me saying I was picking my nails and that's how they chipped. when I said why would I pick them if I just paid extra for them and she preceded to say I was lying and that the whole experience was Terrible which was correct.

I asked for a manager or owner and she asked why and I said I'd like to speak with one. She refused and then said she was the owner. If that's how an owner speaks with customers then she needs to be out of this business. NEVER going back again!

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value This spa is dedicated to their service excellence. They are punctual, clean, personable and friendly. Their services are remarkable. You should check them out! My daughter also had her first facial there, she really enjoyed it and so did my nephew. Services: Pedicures, Manicures, Skin treatments, Brazilian wax, Facial treatments

Great place to go and get massage done but be careful buying their packages because they don't explain you anything about the policies. I bought three massage package and I tried using two for my parents and they would accept it because it was bought under my name so two seniors were billed $150 on spot. The owner resist on accepting them but when it comes to tipping she can go around the computer system. WOW that's a lovely service