Tru

Fabulous experience with Marandan And Brian! Love this place. Extremely talented and super nice. Services: Hairstyling, Highlights

Tru-ly Happy! Vibrant color that stays, haircuts that flatter, staff/family that are warm and friendly. Since 2018, I've been traveling 135 miles (round trip) from Northern NJ for my phenomenal monthly hair care. From my hair smoothing service, Cezanne, to monthly color touch ups and highlights and of course excellent hair cutting and styling by Brian, the owner! Lastly, I maintain with excellent NY salon style original TRU Products! ~ I enjoy everything (and everyone!) about my Tru experience. ~

Brian gave me a great haircut and showed me exactly how to style my hair, how to use the products to do so, and suggested further plans for other styles I want to try. Service was fantastic! Love to support a local family run business.

I just want to say that I have been to many salons in this area that just weren't as good as Tru. They were super accommodating with the type of hair that I have (long and thick hair), and very welcoming! I went to see Brian for a haircut and he talked me through the process of how I should be styling my hair. No one has ever taken the time to show me how to complete my look at home before which I thought was great. My hair has NEVER LOOKED BETTER! I bought and tried a few of their products as well, and they were all amazing. I will happily be back soon. Thank you Brian!

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value This place is TRUly amazing, I went in for a deep conditioning with Highlights and I ended up getting a cut because I enjoyed it so much. Brian is amazing I would recommend and the staff is very friendly and make you feel comfortable! I walked out with new products that helped my hair so much! MUST COME you won't regret Services: Hairstyling, Highlights, Haircut

Tru Salon is my go to salon since I moved to Saint James. Every haircut I have gotten since I started coming here has exceeded my expectations. All of the stylists that I've ever had - Chris, Leasandra, and Felisha - are so talented and personable. I highly recommend Tru Salon! Service: Haircut

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value Wonderful salon. Very professional, friendly and everyone does a great job. The vibe is calm and upscale. Additionally during this pandemic they did such a great job keeping everyone safe. Tru is the best. Services: Hairstyling, Hair coloring, Haircut

Tru Salon has a cool vibe and awesome staff. Gloria is an artist! She is able to cut & style my hair to my specifications. She listens well and I always love how my hair looks when I leave the salon! Service: Hairstyling

I was so nervous about cutting my hair. I did what most of us do. I went online for weeks looking for the perfect place and I found it! I'm so happy with the whole experience. Easy to book an appointment, I love the text reminders and the friendly team. As for my hairdresser, I expressed my concerns about my hair and he made me feel very at peace with the process, found it to be very educational too as he explained all the things and tools he would be using, and how they would be beneficial my hair in accordance with my needs and expectations. Needless to say I my hair! Exactly what I wanted and now looking forward to the next step in a few weeks with coloring it. Thank you so much for an amazing experience and results, my hair perfect

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value I have been going to Tru salon for 7 years and I have always been very pleased with their work. My hair stylist Chris treats me amazing and I love the men's shampoo and styling taffy. Service: Hair styling

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value Absolutely LOVE it every time I go and they never fail to perfect! Michelle and Gloria are angels and it is very clean and professional! So patient and always deliver the best! Services: Hair styling, Hair coloring

Tru is a beautiful and upscale salon with a very hip vibe as if to walk into a Brooklyn scene with your girlfriends to chat. I have been to lots (And I Mean Lots) of salons all over LI and Brian and his team never disappoint. Courtney is an amazing Colorist as is Carli or Michelle and Brian, Casey, Gloria or Chris are amazing stylists! I am always inspired by someone's "look"and leaving Tru always makes me never want to wash my hair again! They always satisfy this Brooklyn girls hair!

I have been a patron of TRU for many years. I'm recommended to many friends who are also happy patrons now. It's clean, quiet and the staff is thoroughly professional And pleasant. My stylist is excellent. I depend on her good judgement and her excellent skills with a scissors. The same for my colorist. I give TRU five stars Martina Matkovic

This was my first visit toTru Salon and it didn't disappoint. I had Chris who did a fabulous cut on my hair. It has been awhile since I had my hair cut and styled because the last time I was at a salon they cut my hair so so short. Chris listened to exactly what I wanted and I had pictures of the style I wanted to achieve. I walked out of there with a super fantastic cut and style which hasn't happened in a long time. The pricing reflected what everyone else charges in the area no more no less. My experience at Tru Salo was excellent.

I've been going to Tru Salon for about a year now. What a wonderful, classy, current salon. Brian is a truly amazing master stylist and Courtney is an equally amazing colorist. Everyone is truly talented and obviously love what they do. I highly recommend this salon. it's a hidden gem in the middle of St. James. You won't be disappointed.

I wish I could give this place zero stars. My family has come to Tru Salon for multiple haircuts and have had ZERO consistency with the first cut being okay to the next being totally unacceptable. The cuts are uneven and when asking for 3-4 inches trimmed, the hairdressers cut 8-10 inches. I went in for a haircut last summer and not only did she cut double of what she was supposed to, it was essentially a blunt cut when I asked for layers.

My younger sister went in and received an extremely uneven haircut. Recently, my other sister went in for a haircut and asked for a 4 inch trim and when she came home about 8 inches had been cut off and she was extremely upset. The salon claimed that her original haircut was uneven but the icing on that cake is that her last haircut was at Tru Salon. I would never ever recommend this place to anyone as they give bad haircuts, do not listen to you, and do not own up to their mistakes.

I have been a long time client of Tru. I feel more like family than a client. From the front desk to the assistants to the colorists and stylists, Tru Salon is The Real Urban Salon (the quality you only find in Manhattan). Everyone is a master of their art. They constantly evolve and educate, and will keep you current. You always receive a friendly, but professional service.

They care how you look. Michelle is a magician and recently did my Balayage, which I LOVE. Always lots of compliments. Gloria's cuts always amaze me. She no doubt keeps me hip, and Chris is truly a rock star with my blowouts. However, I highly recommend any stylist. I travel 35 minutes to get to this salon and they are worth it. I highly recommend.

Just left after my first visit, and had to review this place. The rating I gave is for the stylist who did my hair. Her name is Gloria, and she totally rocked my cut! Went there today after doing online research to find a stylist I felt could achieve the look I wanted. I have short thick hair. I like to let my hair do it's own thing. I don't force it at all. Gloria was able to style it, thin it and finish it to a look that is funky, sassy and makes me feel great!

The salon is spotless clean and comfortable without being pretentious. The accompanying staff is friendly and welcoming. Prices are as expected for the level of styling I require. Defiantly going back again and again. So friggen happy that I found them!

I have been going to Tru for over 8 years. As a curly haired girl my entire life was a story of bad hair cuts. Once I found Gloria I have never gone anywhere else. Her technique is unmatched. Michelle has been working with my color for the past 2 years and the compliments keep coming - I absolutely give Tru 5(+++)Stars. It's a gem. Wouldn't go anywhere else.

I took my 19 year old son for a hair cut and style consult. I had some hesitation about spending $50.00 with only positive reviews online to go on. Would my son get the information and haircut he needed? We normally spend $15 to $20 for his haircut. My son has a regular short haircut like Daniel Craig. Nothing complicated, but he needed direction on how to best manage his style.

We walk in and we're greeted by the nicest receptionist. She checked us in and offered us refreshment as she guided us to relax while we waited. The receptionist was very attentive for our short wait. Brian came out and greeted us and invited us to his works station. He had an awesome presence and I had a sense it was important to him that my son got what he needed.

He was extremely knowledgeable and took the time to listen and understand to what my son wanted from the appointment. The haircut and consult were perfect. It is nice to have someone that really likes what he does. Brian is not like any other stylist/hairdresser I have ever met. He is more like an Artist who gets excited to get to work on someone's look.

Even the recommendation for some gels that would help my son with his style came from a place of excitement about the product he was recommending not from a place of let me sell you some stuff. I highly recommend this guy. I am even considering getting a haircut with him for my next haircut.

A salon of this high quality should be in NYC but fortunately it is tucked right in our community. The talent of the staff is unmatched and their professionalism makes every customer feel glamourous. Be sure to shop the exclusive line of shampoos and hair products. the mens shampoo is the best with a touch of peppermint.

I have short hair. After 30 years with the same stylist, I needed to find a new haircutter. After a protracted search, I found Casey at Tru Salon. Reviews said she was proficient at cutting short hair. I saw Casey this morning and I am thrilled with my haircut! The cut is clean, neat and exactly what I had in mind! Thanks, Casey!

If I could give an infinite amount of stars, I would. I read about Tru online and contacted them through Yelp. Cheryl wrote back to me almost immediately and was beyond accommodating in making an appointment. She also said because my son was donating it (he is in remission with cancer), they would not charge. We arrived a few minutes early to consult with Brian.

I am not exaggerating when I say that EVERY person we encountered asked us if we needed anything. We had a small entourage, as it was a big day for him. They were so understanding about us being paparazzi and taking a bazillion photos. Brian was so sweet with my son and kept him laughing the whole time. Thank you does not even begin to address how we feel! Looks like I've got myself a new salon to go to! Thank you, Cheryl & Brian!

I have been going to this salon for over 10 years and I wouldn't want to go anywhere else. I use Brian for my haircut, but any haircut done there always looks great! I also use most of their products as they have their own product line and they are all amazing. I have used various hair colorists over the years and felt that everyone knew what they were doing and listened to what I was going for. I highly recommend this salon.

I had a bad experience at this salon. I was running late so I called them in advance and let them know. I told them I was 20 minutes away, but the lady insisted my appointment be moved up 15 minutes only. I told her I probably would not make it in time, so she replied "ok, let's see how it goes, let's see if you can make it or not". Once I arrived due to traffic I was still 15 mins late for the rescheduled appointment.

So I offered to reschedule for another day 2-3 times once I arrived, but each time the stylist assured me it was no problem saying that she had time for my requested haircut (short angled, layered look was the request). I would have been happy to reschedule, but I trusted her judgement -- she said she had time, so I thought she had time. The cut itself ended up just being a minimal trim, because apparently (I found out later) the stylist felt rushed but did not voice this to me.

The haircut had no visible styling or anything new that I had requested. Since the stylist was already with another customer when I saw the results, I thought it would be rude to ask for a whole new haircut, so I just accepted it. My hair looked pretty much the same when I left as when I arrived. I found out later that the problem was that the stylist tried to be nice saying she had the time when really she did not have time.

I thought she had the time! I trusted her judgement because she said she had time. But she did not speak up even though I offered to reschedule many times. When I left a review on demandforce, they replied blaming me for being late. yes, I was late! But I did as much as was physically possible to make up for it -- called in advance, talked to them about it, offered to reschedule, asked multiple times "Are you sure you have time?" to which she replied over and over it was no problem.

What more could I do? There was nothing more I could do! I guess this episode was a lesson on both sides: the stylist should speak up if they don't have enough time for the cut requested, and the customer should just cancel an appointment if they are late at all -- otherwise the customer risks being blamed for any bad outcome.

Services here are average, a little expensive for what you get. Nothing spectacular. Reason for the 2 star review is because the lady in the front was very mean towards the young girls working there. Not sure of her name but she seems to be the receptionist there. Hopefully her attitude changes towards her fellow employees.

I called for an appointment, my second at this salon. I was clearly discouraged from making one. I was told they were very busy.this was before she even asked when I would like to come in. Fine, there are LOADS of great salons and I would rather go to one that wants to accommodate me.

What a wonderful salon, got a haircut yesterday and it was probably one of the best of my life. Let's start with the salon itself, it's a beautiful space Lobby is big and very clean w beautiful displays of all their products. Now about my haircut. My hair stylist was Christopher, and he is the man. Went in for my first haircut and sat with him for an hour to discuss exactly what I wanted.

He is very knowledgeable and was able to offer great advice. And when he got to cutting my hair, he used scissors. That's how a haircut should be not all with a buzzer, like most barber shops. and you could definitely see that Chris is a perfectionist, cutting each one of my hairs to perfection. I have never been more happy w my haircut. Felt like a star when i walked out.

I would highly recommend Tru Salon to anybody looking for an amazing haircut. Especially Chris for men's hair. And the last thing I have to add is about their products. The shampoo and conditioner smells amazing and leaves your hair soft and smooth. And the volumizing mist creates your entire hairstyle. Love this place, they def got a new client out of me.

I have been a delighted and extremely satisfied client of Tru Salon for close to a decade. The salon compares with the top NYC salons in terms of both the ambience and the welcoming attitude of everyone from the receptionists to the hair professionals. Brian, the owner and a truly gifted hair stylist creates a gracious tone and personable tone. Michelle is an extremely skilled, kind, charming and gifted colorist, who always has a flair for beautifully and adeptly-colored hair that correctly highlights my best features.

She also has a warm, engaging attitude and a lovely sense of humor. Gloria is incredibly talented, sweet, interesting, sincere and excellent hair stylist who creates the "right" cut, correctly proportioned to my face and style. By the time I leave the salon, I don't feel as middle-aged as I truly am. The experience at Tru is sublime and I would recommend these talented professionals without reservation!

I had the most disappointing experience at this salon and I didn't even get a haircut. I had sent Tru a message several days ago asking if they gave discounts for people wishing to donate their hair, which I was. After they said they did I was ecstatic and ask them to book me an appointment. I was told to come in at 7pm on Thursday (today). I went there tonight with my mom and was greeted by an almost empty salon.

The receptionist asked if I was there for a 7pm appt, which I was. She then informed me it was booked for the wrong time and I was scheduled for 4pm. I showed her the email with my scheduled appt time and reason for my appointment listed twice in the email. She said there was nothing she could do, did I want to come back another time? I came to this salon with hopes of donating 9 inches of hair to people who had lost their own. Instead of asking if they could accommodate me, they turned me away without so much as an apology. Needless to say, I will NOT be back nor would I recommend them to anyone

Best haircut ever. New loyal follower. Not your typical Long Island salon. Let me start off by saying that I have been a loyal customer of Bumble and Bumble in NYC since 1997. I have been running at lunch time for years or after work to get my haircut and then trekking home to Long Island. I have recently been disappointed with the service and started researching salons close to home.

I discovered Tru online and read the bio of the owner Brian and was convinced I should give it a try. I made an appointment for color and cut and am now a loyal client! I have gotten so many compliments on my hair. The staff are friendly and not pretentious. They are professional and educated on how to cut and color hair and I promise you will be happy this is not your typical Long Island salon.

Three words: Helpful, patient, understanding. I have a hard time with trust and not being in control especially when it comes to my style and hair which was pretty evident from the minute I walked in, I'm sure. For my consultation I must have been there for at least two hours or more because what I want and what my hair can tolerate are two completely different things so it took a while getting to a middle ground on what to do with it.

They even did a test strip to see what it can handle. I booked an appointment for the following week. On my appointment I was kind of upset because I had to cut my hair and for me who's had hair down to my butt since I was a kid, this is a very difficult thing to even think about let alone actually do. There was some confusion here and there with style, color, etc but I am happy to say even though I'm still trying to get use to the new "length", the overall result exceeded my expectations.

They clearly have a passion for and take pride in what they do and I think that is awesome. The only problem I had and I hate to even mention it because I really love this place is the prices. They're around the same rates as any other high rated salon but instead of one person doing cut, color and style it's two or three people depending what you have done.

Total including tips for each person kind of killed me at the end. That being said, I'm satisfied and will go back. Already made my next appt. : * A photo of my hair is on their Facebook page. I'm the one with turquoise ombre.

The staff at TRU do an excellent job. I actually drive from Hampton Bays to Saint James to get my hair done here. The staff are really laid back but do an excellent job. I see Danielle for my color. She does a fantastic job getting me to the exact blonde shade that I adore. Plus she's fun to talk to and makes the time fly by. The coloring area is fun because the clients sit at one big table and can talk to each other while getting their services done or tune out to watch TV or read a magazine. Angelica does my hair cuts and she rocks it every time.

The decor is modern, clean, and trendy. Just love it! The salon also gives you a small incentive for pre booking and keeping the same appointments. They also have their own product line, which I haven't tried yet. If you have any questions please feel free to contact me. I know (girl-to-girl) it's always hard finding a new stylist and colorist.