Be sure to ask about our Rewards Program! Appointments are not required but highly recommended. To ensure you receive the appointment you desire, please be advised to book at least two weeks in advance for weekend Spa Packages. Spa attire will be offered for massages and facials. Please arrive fifteen minutes prior to your massage and facial appointments.
Reviews (2)
Kelli Jo Torres
Jun 20, 2013
Went for highlight shortly after they were under 'new management'. The salon was so empty and quiet-atmosphere was uncomfortable & only one "stylest" was on staff (other than the owner who seemed to be assuming role of secretary at the time.) The lady who highlighted my hair did a HORRIBLE job! I honestly felt cost cutters would have possibly done a better job.
I called the salon a few hours after I left bc I wanted to cry my hair looked so bad. My "highlights" were essentially just different shades of orange streaks(that I was charged $110.00 for). I made an appointment for the following day to have my hair "fixed" but didn't go bc I was nervous they would mess it up even more! I ended up making an appointment at a reputable salon & spa close by but couldn't get in for a week, so I had to sport my Walmart worthy highlights for a week and pay double in the end. However, my lesson was learned that just bc its called a "salon & spa" doesn't mean they actually know what they are doing!
I called the salon a few hours after I left bc I wanted to cry my hair looked so bad. My "highlights" were essentially just different shades of orange streaks(that I was charged $110.00 for). I made an appointment for the following day to have my hair "fixed" but didn't go bc I was nervous they would mess it up even more! I ended up making an appointment at a reputable salon & spa close by but couldn't get in for a week, so I had to sport my Walmart worthy highlights for a week and pay double in the end. However, my lesson was learned that just bc its called a "salon & spa" doesn't mean they actually know what they are doing!
Rose Matteson
Jan 06, 2013
Customer service is terrible; Prices are WAY too high for what you get! My experience: I was given a gift certificate for 2 massages as an anniversary gift, and I went for my first massage about 6 weeks after giving birth. The place was empty of customers, yet I had to wait an extra 20 minutes past my appointment, in a silent side room. The woman did an okay job at the actual massage, but she didn't seem to understand how to work with a post-natal body (asking me to move in ways that just weren't easy/possible so soon after a c-section).
About 3 months later I called to schedule my second massage. I was told they were "under new ownership" and would not honor my gift certificate; I asked for a refund, and was denied. I asked to speak to the new owners, but was not allowed. So we lost out on over $100 that they basically stole from us! I probably could have won in small claims court, but with an infant to care for, it just wasn't worth my time. DON'T WASTE YOUR MONEY HERE!
About 3 months later I called to schedule my second massage. I was told they were "under new ownership" and would not honor my gift certificate; I asked for a refund, and was denied. I asked to speak to the new owners, but was not allowed. So we lost out on over $100 that they basically stole from us! I probably could have won in small claims court, but with an infant to care for, it just wasn't worth my time. DON'T WASTE YOUR MONEY HERE!
