Prestige Nails & Spa

Terrible Service! $85 and my time all wasted! Asked for one thing and got something else. 3 nails fell off the very next day and the rest were chipped. The polish was dry and barely coated my toenails. This place is by far the worst nail salon I've ever been to. Services: Acrylic nails, Pedicures, Gel manicure

Great techs very friendly and knowledgeable, would definately recommend this nail salon. Very clean and professional

This place is amazing! I made an appointment for my prom nails, and I was nervous because it was my first time going there. Nelly did my nails, she did an amazing job, and she was quick and efficient. Definitely will be going back! Services: Nail art, Acrylic nails, Pedicures

I walked in on a Sunday around 2:00 unfortunately they weren't able to take me told me to come back around 5:30 for some reason there was a mix-up with who was going to do my nails but at any rate someone named Pam was able to do my nails for me and did an excellent job I would highly recommend this place for good service and quality work.

Went to Sopha for my nails 2 weeks ago, she did a great job so I booked my next 3 week appointment while I was there. After 3 weeks I went back for my appointment and was told they didn't have my appointment in there system when I clearly made it. The best part is I was told to "go somewhere else" and was laughed at. Will never come back disgusting service and treatment.

Wish I could give it 0 stars. I am a healthcare worker that looks forward to getting their nails done for some me time and I felt embarrassed. Thanks prestige! I will tell everyone about your disgusting irresponsible service

I have been going here for more than 2 years now. Once I found it I won't go anywhere else. They take their time. They are accommodating. They are patient. I took my daughter for her 1st pedicure/ manicure and she honestly was really struggling with the pedicure. It was actually almost embarrassing. I thought the guy would just give up and be done with the pedicure.

But he stuck it out, stayed patient with her. And my daughter ended up doing great with him. No one ever does my ingrown nails. Unless I ask. They always take care of it. I love this place. And will continue to go here. I went somewhere else (with 4.9 stars) once when they were booked for the day. And 100000% regretted it. I will never do that again. Prestige is the place to be. Only suggestion I'd have is to turn the music up louder.

AVOID AT ALL COST! My girl and I came here to get out nails done. We should have listened to the reviews, but it was a last minute decision and we were also running errands in the area. We arrived, got seated right away, place was a bit busy but we were greeted well by this Asian lady who was so sweet. My friend was serviced with her. I waited for a bit for my nail lady and when she came, she spoke terribly of my short nails.

I told her I liked them that way etc and she kept trying to get me to get longer nails as "they look prettier". Anyways, she was speaking to someone on the phone while she's doing my nails, every time I tried to speak to her about my concerns (how she didn't clean them, she was rushing, she was getting gel primer and polish all over my skin and excess etc it was SO BAD!).

I was patient with her and thought she'd fix them in the end. to my shock she didn't. She got up and left, didn't even bother to ask me how I liked them, nothing at all. She continues her conversation on the phone and walked off! My friend and I compared each other's nails, hers were so much cleaner (not exactly what she wanted but a lot cleaner than mine as mine again had gel primer and polish scattered excessively off my nails, onto my skin etc).

I felt put to the spot to say something to a nail tech there because they were horrific and we had an event to go to. My friend's nail tech agreed they were awful so she gets someone else, an Asian man, he barely looked at them and knew they were horrific! He saved them a little, clean the excess off. As we were walking to the counter to pay, the original lady who looked Hispanic yet she spoke Vietnamese. obviously saw I got them redone and she had a terrible attitude with us, she started speaking furiously to the male nail tech handling us, I could not understand anything she was saying and you could tell he tried his best to keep his composure by smiling and not paying her any mind.

She was VERY unprofessional and I'm appalled to see her continue to work there! So please. Listen to reviews. What may be convenient may not be the best service. I wish the lady just apologized and did better but instead she prioritized her pride. Never going there again

Due to a scheduling conflict I couldn't get in to my regular salon so I thought I'd give this place a shot getting my nails done. Jennifer was very nice and my nails looked great initially. Within 3 days the topcoat began to peel, then a day later they cracked and chipped. I called on day 3 and they told me to come in when I could. Went in Saturday morning when they opened.

There were already a bunch of people so they said to come back at 2. I couldn't do that so I went back Sunday morning. They took me right in to have them fixed, after speaking with a gentleman I assumed was the owner. This time Jennifer was not so nice, actually seeming annoyed that she had to fix them, meanwhile I paid $15 more ($55) than I normally pay at my regular salon, plus initially gave a a generous tip of more than 20%.

She fixed only the 6 nails that had issues, despite me telling them that they did not do a base coat, and I believed that to be the issue. Instead she redid those 6 and filed the topcoat off the remaining 4, causing the product to come off as well, and then just put another topcoat on. Needless to say, very disappointed with the experience and I won't be going back. I'd give 0 stars if I could.

I spent $95 on a fill and pedi and my nails came out looking TERRIBLE! I got there at 11:45 for my appointment and didn't leave until after 2. The woman had to redo my nails twice and she broke one of my nails. I also asked that my nails weren't so sharp and pointy at the top and she didn't listen. The morning after my nails were done I woke up to the gel polish completely ruined which isn't supposed to happen!

They were peeling off and I had black nail polish EVERYWHERE! I now have to buy new sheets because it won't come out. I'm so upset because I spent so much money on my nails. I called to ask about getting them fixed and my money back and all I got was "leave your name and number and I'll let the manager know and she'll call you back when she's in". That hasn't happened yet. I hate to post so negatively because the ladies are super nice and friendly HOWEVER, my nails look like absolute garbage.

Worst nail experience I've ever had. Nails are bumpy and uneven, and not even 12 hours later the gel polish is peeling off. Also the nail tech was really rough and skin was cut on two fingers. Not to mention they charged $55 for a fill! When they put lotion on my hands they still had my nail dust all over them and just rubbed it into my skin. Very dirty and unprofessional. Won't be coming back ever again. To charge high end prices I'd expect at least decent service. This was worse than that.

This was my first time getting serviced at Prestige, I was already in the area running errands and was over due for a little R&R. Let's discuss the PROS: 1. I was serviced within 5 mins without an appointment. 2. The establishment was very clean, well organized, and decorated. 3. Prices were reasonable for being serviced in that area. For a refill & wax service my bill was $49 CONS: The very reason why I would NOT recommend this nail salon.

That woman that appears to be the manager or the owner of the salon is VERY rude and condescending to her staff. She was very nasty as she yelled instructions from across the room. One of the employees was a bit confused and asked a simple question and she snapped at her. So if you're looking to enjoy a start to a nice calm weekend by indulging in some self care, her attitude and energy does not suit the ambiance of this salon.

Awesome first time experience at this salon. I had a pedicure and powder nails done by Nelly. She was amazing, very sweet, and professional. So glad I was available for her and I will be back. Thank you Nelly! Services: Gel manicure, Pedicures

Positive: Cleanliness, Punctuality Love this salon and my favorite go to is Kathy. She is always on time for our appointment and takes her time. My pedicures looks fresh for 6 weeks and my gel manicure I could go a month if I wanted to! Highly recommend her! Services: Manicures, Gel manicure, Pedicures

They charged me $48 just for a gel paint change and a toenail paint change, only 4 days after a fill-in and pedicure, because I did not like the color used. My nails look terrible, the gel overcoat is blue (?) on top of pink nail paint, and the paint is chipping already after less than a week. Would never use this place again. Highly overpriced and poor quality. Rude. They should be ashamed.

I have been here several times and they are always accommodating. I won't say that it is the BEST job I've ever had, but always a good mani pedi. The store is always clean, and I'm in and out. I was surprised by the horror stories, must just be used to something different on the east and left coast.?

I've been going to this place for 6 months. since my regular lady of 13 years moved out of state. The place is very clean and the prices are good. The only problem is the lady that does my nails her attitude or lack of is a problem. I ask for a nail color and she gives me colors that aren't even close to what I ask for. It's a shame cause she's talented. I won't be going back, I want what I pay for.

I really enjoyed my experience with this salon and was pleasantly surprised after reading some of the other reviews. The salon was beautiful and very clean and I love that there are multiple swatches of each nail color throughout the salon to make it easier to browse. I got a regular pedicure and gel manicure and my nail tech Kathy did a wonderful job. I would definitely come back!

Glad I came into this nail salon. Come in on a Monday Only a lady and myself were in the salon. Very clean which is good. Wouldn't want to come into a salon that they don't clean. I was glad they had a lot of gel colors to select. Very nice employees.reasonable prices I will be returning here.

Gorgeous place & the best nail place i've ever been to. Takes their time with making it look good & they are very gentle. they make you feel comfortable and gives off a very calm vibe. gorgeous place & beautiful work

Walked in and they were able to take me right away. My nail tech was quick but she did a great job & I love how my nails turned out. Also seemed a little less expensive than other nails places I've been to. I plan on going back, especially if my nails hold up between now & when I need a rese

Annie gave me a wonderful pedicure and waxing. The place is CLEAN and inviting. The price is about 5% higher than what I have been paying elsewhere but well worth it. I recommend a reservation especially on the weekend when the place is crowded with walk-ins.

Great experience today, my new favorite salon in Albuquerque. The space was very clean and nicely decorated. A quiet and relaxing atmosphere. The nail technicians were wonderful, great service and no wait time, reasonable prices and good quality. I will be going back and recommending to my friends.

Rude cheap place. Came in on a Saturday afternoon to just do a quick manicure clean up, no color or anything just 15 mins tops. I've never had anyone turn me away for this. The man got weird about it probably because it wouldn't make him a whole lot of money? It was practically empty and he said they could do it in 15 minutes. So I went next door and came back in 15 like he said.

The same man started stuttering over his words he was so nervous and suddenly said they couldn't do it for another hour.there were literally 3 workers sitting on their phones and reading magazines.are you kidding?! Customer service is a fantastic thing this place should learn it.

DON'T GO HERE! Seriously the WORST mani/pedi I have ever had! All my nails are uneven, and so short! Plus the gel started to peel off the next day. And, I dont even know if she was looking when she was doing my pedi. It doesnt look like it! I have never been so unhappy with my nails. I put one star because I had to. Seriously, the worst!

I took my daughter with me to get a Mani-pedi, she just got a pedi. The woman that she had didn't speak or understand English. There was more polish on her toes than there was on her toenails. My manicure was horrible. First she took a big chunk out of my cuticle and the Polish bubbled so bad it looked awful. I also asked for a design on my ring finger and my big toe.

I got the non English speaking woman for that. I told her, NO FLOWERS, I got flowers. I called and said I wanted my money back for all but my pedi. They said no. They would redo it if I wanted to come back. I got it because I'm going out tonight. I don't have time to go back. Now I either have to wear this embarrassing mess until I have time to go back or take it off and just forfeit $72.00. I will never go back to them and I urge everyone to stay away.

My cousin comes here a lot to get her nails done and recommended it to me. I had planned on getting acrylics for the first time before my birthday/conference trip (as I had heard some not so good things about gels). They were able to get me in without an appointment. The girl I was with didn't speak much English so I didn't get a chance to ask her about aftercare (like the quickest way to get them off) and wasn't sure how long I was supposed to leave them under the lamp.

I think I had one of my fingers bleed, but that was my own fault. An hour and $26 later and my nails looked great, just the length I wanted them. Overall, I'm not sure if I'd get my nails done again (as I didn't like how weak and brittle they were for months afterwards), but if anyone asks for manicure suggestions I would definitely recommend Prestige as the one to go to

I went in super early and they still took me right away. The lady, I think her name was Tina, was super nice. I got regular color which they didn't have a big selection, should have gotten gel. I already messed up a nail. $23.00 for my refill and color