Spa At Nicholas Michaels

If you ever need a place to feel special, this is the place! It is sophisticated, professional, and modern. My mother introduced me to the salon and I won't go anywhere else! I even had my hair and makeup done for my wedding there!

Beautiful spa where you truly are pampered. Great experience ivand llllllllmmmmmmb& I will definitely be the back! Very convenient location also!

Always great service with a smile! They give a gear cut - especially for me who loves to change it up!

My husband got me a gift card here for my birthday since he couldn't remember where I typically go for massage. I booked a 90 minute deep tissue and was highly disappointed. I've had several deep tissue massages and this actually felt like one of the light back rubs my daughter gives me. The worst part is, it wasn't even relaxing since you can hear traffic whizzing by the whole time.

To top it off, the ladies at the front desk are the opposite of warm and welcoming. Disappointed I still have more money left on the gift card and won't return. I would not recommend a massage at this "spa"

On Saturday at 10 am I had a hair appointment with Anthony. The reception let him know when I arrived. At 10:15 I had not been seen so I asked the receptionist how long it would be. She said that Anthony had been double booked for my appointment time but it would just be a few more minutes. At 10:25 I had still not been seen nor had anyone said anything to me, so I left.

Later that day I called and asked to speak with one of the owners to get his recommendation for a new stylist. I was told that I could not speak with either of them and that I had to speak with the manager. I left my name and number but she never returned my call. On Monday I called and spoke with the manager and was told by her that I could not leave a message for the owners as they do not speak with customers. So, perhaps they can read my comment here and reconsider their policy on double booking and not speaking with customers.

Very lovely and professional spa. I always have a good experience here. All the clinicians and products they use are excellent. I always leave feeling pampered and refreshed.

I had an appointment with a specific stylist and once I got there the stylist was supposedly not there. How did this happen I am not sure so then the receptionist is trying to figure out what to do. I have had this appointment for over a month. The receptionist says they can squeeze me in but I had to wait an hour and 15 minutes to be put in. The receptionist never apologized.

I waited because I needed to correct my hair after a bad hair dye. When I came back an hour and 15minutes later I was still waiting. I went up to the receptionist and she did not even show any empathy that I had been waiting so long because of their mistake. They finally took me and even though the cut was great the dye job was awful. I still had a bunch of orange strands in my hair and it was not what I asked for.

I went to pay and all the receptionist said to me was "aren't you glad you waited". I was not I was given no discount for waiting over an hour for their mistake and the job was done poorly. The costumer service there is terrible. Did not feel welcomed or cared for. I will never go back, not worth the cash.

My mom and I had a lovely day at the spa today! I had a facial, massage, pedicure, and manicure, and everything was fantastic. The building was beautiful, and the staff very pleasant and good at their specialties. I was a little surprised that I couldn't get a design on my manicure, but overall, 5 stars!

Went in requesting a simple trim and layers and received this from one of their veteran stylist. Super frustrating as I have had other great services at the spa and have been putting off a haircut there because my cousin had a similar experience. Thought with someone who had been there for so long I was in good hands.

Mariana is always pleasant when I arrive for my appointment. Lissy is fantastic! I look forward to my appointment every month - she does an awesome job and I'm always relaxed after my facial. I would absolutely recommend NM to anyone who wants the true spa experience. Thank you!