Estilo Salon & Day Spa

The worst service ever! I will never recommend. They tell you one price over the phone and when they are done charge you$30 to $40 more. Services: Body Waxing, Manicures, Hairstyling

My favorite salon in the DSM area hands down! Great receptionist service and upon arrival I never have a long wait for my scheduled appointment time. I have utilized the facial, manicure & pedicure, as well as massage services. The manicure/pedicure ladies are the best always great conversation and they do a wonderful job on my nails, they have a nice variety of add-ons for the service as well.

My favorite though is the massage so relaxing and they adjust the pressure to suite your preference. The facials are good as well I've never had an skin issues afterwards the person I've had a few times isn't as friendly as the other staff I've encountered but she does a good job.

I was referred by a friend and the truth be told it's a place where I have never had to wait to do my hair. Fast, reliable and consistently. Services: Balayage, Hairstyling

I can't say enough positive things about message therapist, Holly Nordstrom. I started going to Holly because I was desperate to figure out how to decrease my continuous tension headaches. I had tried other massage therapists without success, but decided to give it another try. Holly has changed my life and that's not an exaggeration. She's not your typical 'let me help you relax with a masssage therapist' -- Holly asks questions to help her pinpoint the issues and somehow works her magic.

Each time I come back we revisit what's working and she worked so ease my pain. And she does it successfully! She has helped improve my tension headaches in ways doctors over the past 3 years haven't been able. I am thankful every single day for Holly.

Such a great experience and amazing person! Services: Balayage, Hairstyling

I found Estilo beauty salon one year ago and so happy i did! I enjoy all their services, i get my hair done and my mani/pedi with them. I was looking for a local salon to cater to all my needs and i keep going back. Services: Manicures, Pedicures, Hairstyling

Came in for a gel pedicure. Ive always passed this place when getting my wax so I thought why not try to get a quick pedicure in while I'm on errands. Will not make this mistake again. Although the massaging and scrubbing of my feet was nice (reason this is 2 stars and not 1). The final look of the pedicure was not. Not sure if the individual didn't have experience with gel but I wish they would have just said they didn't know how to do it vs. "I don't know why its not coming out good." Also, they do not have the proper resources for a pedicure it was done out of a bucket. Please see picture.

Maritza has been doing my hair for over two years now. I have never had any stylist get the colors I've wanted so spot on. She is very professional, clean, and friendly. I don't let anyone touch my hair unless it's her because I know at the end of the day she will leave it looking flawless. I'm grateful I found someone with the skills she has.

Positive: Cleanliness, Professionalism, Quality, Value It's a very nice place. The employees are very funny, they aways make me laugh. They're very Professional and I'm happy with my hair and nails. I totally recomend this place Services: Manicures, Pedicures, Hairstyling

Positive: Cleanliness, Professionalism, Quality the owner is extremely welcoming along with all of those who work there. Service: Hairstyling

Very disappointed after seeing other reviews. If you're looking for a true spa service, I'd look elsewhere. Signature Male was a much better experience.

Muy Limpio, gran servicio y muy professional y SUPER amables. Gracias Maritza por hacer que mi pelo se vea increible! Place is very clean and organized. The service is amazing and my hair looks great now. I'm grateful that I found this place. Great prices too. You wont regret of choosing this Salon where they treat you with a warm welcome heart.

For years I have been going to Estilo for my nails with Mel, but I am now having my hair done there. The staff is all so helpful and friendly. The salon/spa was always clean before Covid, but they are now more meticulous than ever. If you want to feel pampered, Estilo is the place for you.

This is the best salon in town! It's the ONLY place to go for a leg wax! Samira is extremely thorough and it's so much less painful than anywhere else in town I've gone before! The salon is fantastic to work with you on scheduling, too! I was there yesterday for a Keratin treatment followed by a hair dye, both of which I absolutely LOVE, and my wax was scheduled a ways out because I wasn't sure when exactly my first two services would be done, but they paid attention without me saying a word and got me in for my wax more than an hour early because my hair was done! You also get points for all your services and purchases that you can redeem as credit later, which I love!

I had my hair done recently at Estilo Salon & Day Spa and I will never go there again. I had a Color touch up and a hair cut. This is the worse hair cut I ever Received. I had to go back the next day to fix the right bottom of my hair which was one inch longer. I continue to find uneven strands. I already spent $161.00 and I had to spend 50.00 to get my hair fix.

I have gone to Estilo for 2 years and now they have loss me as a customer. There was no consultation And no reason to cut 3 inches off my sides. I email them to let them know about my hair and I wasn't happy and never reply back to me. They only gave Me a time to get it fix. Big mistake coming here and trusting anyone with your hair.

Atmosphere and staff are on point. I don't know about you but I think the hardest things about moving (other than literally packing and moving) is finding a new salon that you vibe well with. Coming from Chicago I felt like this was going to be a difficult task finding a salon. I had tried a couple other places before making an appointment here.

I was given an appointment with Julia and as soon as I met her I loved her. The reception area is clean and cozy. The stations are nicely balanced so you feel a part of what's going on without feeling intrusive. I highly recommend Estilo and especially Julia. I feel like a million bucks every time I walk out the doors, even if I only got a haircut. *Bonus : the prices are incredibly reasonable!

I got in the same day I called with David. He's really quiet but thorough and precise. And once you get him talking he's a funny guy. I'll definitely be back for haircuts.

After going to the same salon for 15 years and my stylist leaving, I was looking for a change. I booked an appointment at Estilo. Of course, the day of my appointment, I receive a voicemail stating they would need to cancel. I was desperately needing my hair cut and colored. We had an event at our country club & I had scheduled accordingly. I called back and they said the stylist was sick.

I completely understand this. However, the person who took my call was extremely rude about it and was bothered by my call. They made no attempt to even try and re-schedule me, let alone apologize. As a potential new client, I was really surprised. I felt like they had no interest in getting new customers. The lady eventually goes, "so do you want to reschedule or what"!?

That was my sign this is NOT going to be my new salon. I said I was looking for a new place, but was not longer interested. She then yells "bye" while hanging up at the same time. Having lived in the area 15 years, I am sad this place exists in my neighborhood.

Having just moved out of Chicago (where there are a surplus of extremely talented beauticians at your disposal), I was a bit anxious about moving to Des Moines - where I would need to find replacements for everything (hair, nails, but more importantly - my lashes!) Luckily for me, I received a gift card for Estilo as a birthday gift, which serendipitously landed me my new lash girl Laurie.

She is a lash goddess who does a phenomenal job - one of the few people who offer volume lashes in West Des Moines. She provides a clean, relaxing and positive atmosphere. Anyone who is on the fence about lash extensions should highly consider Laurie. With my lashes, I wear minimal eye makeup and wake up feeling beautiful. So happy to get the same exceptional services here in one of the fastest growing cities in the US. :)

I went to there to get my makeup done. I left and washed it off. It looked horrible! They might be good at hair. But for make up they don't know what they are doing.

I treated myself to a little V-day love today with 30 min in the infrared sauna! The front desk staff were quick to greet me and escorted me back to the spa room for a quick tutorial. It was my first time and I thoroughly enjoyed the dry heat (less sweaty!). I'm hopeful it was detoxifying too! As I checked out the front desk staff informed me that the sauna can be used for free after other spa treatments like a massage or facial. Sounds like a good reason to come back! Thx for a great first experience, Estilo!

Thought they had good staff and quality of styling but they actually ruined my long hair by doing a traditional perm when I specifically asked them not to do it- I want a simple spot/body perm. Told me it's looking great and what I want was not possible from their "40 years of experience". Well if you cherish your great hair and understands how much a bad style really sucks I'd strongly recommend not coming in. Very very disappointed. PS. Scheduled to come in next week to take it out. Five hours and $100+ for a quite painful bad decision.

I wish i could give more than 5 stars! This place is phenomenal! The service and quality is great for such a wonderful price. As a student, I didn't want to spend a lot of money on a haircut, and while this isn't the cheapest option I could have opted for, the people, atmosphere and service I got has made me go back time and time again. I have gotten my hair cut and colored here and every time I have loved it.

While they offer more services such as massages and manis/pedis, I have not had the opportunity to take advantage of them yet. However, I highly recommend them to anyone new in town and is worried about finding a good place to go, I suggest Estilo!

I've never written a Yelp review! I honestly just felt compelled because I was so impressed by Madison's skills with my updo for New Year's Eve. I'll admit that I can be a picky, uptight hipster about my hair. I live in Brooklyn, NY and when I come home to Iowa I drag my feet when it comes to visiting a salon. I called Estilo with the hopes that I would be paired with someone who could do a reasonably straightforward faux hawk up do. Madison was my girl and she was f'in awesome.

I showed her some pictures and gave her specifics (e.g. I wanted side braids, messiness). She did exactly what I want a stylist to do. She listened to me and checked in with me throughout the process but blended in her own creativity. I know that not too many people walk through the door in a West Des Moines salon and ask for a faux hawk. She took my request in stride and absolutely killed it.

I went out for New Year's that night and was asked by several people where/who did my hair. Bottom line: I can't compliment Madison enough. She is attentive, extremely talented, and creative. Book her!

On Mon, May 25th, I called & they were closed so I left a message saying my daughter and I would like to make an appointment to get a hair cut, color, and an eyebrow wax. They returned my call on Tuesday and left a message saying they could get us in and for me to call back. I returned the call Tuesday at noon and I was told they could put us in on Thursday at 6pm.

I asked if this was for both of us to get all 3 things done and they assured me it was.little did I know this was wrong. We walked in on Thursday at 5:45 and was told it would be a few minutes. my daughters hairstylist came over shortly and took us back saying mine would be right at 6. When she asked what my daughter wanted and heard she was thinking about going lighter she said 'oh, you're not down for that'.

I became a little bit irritated. The owner came over and told me that we were down for a cut only. When I asked if she would be able to make this work, she said no. She also told me that she just can't imagine one of her staff members messing up. So by now, I'm pretty upset!, and another staff member came over as we were leaving and she said that this has happened before. Sadly, I will not be back!

I was new to Des Moines and was searching for a stylist. I know a thing or two about customer service in the salon industry. My first visit was not stellar. I walked into a very very crowded retail area with a few low chairs that seem to be placed in an empty spot they could find. I approached the front desk which had 3 ladies behind it. One of which was holding a baby.

The other reading a magazine. I checked in with the "non" busy one. Then I had a seat. No one offered me anything.no water nothing. So I went on an adventure and just started walking around. Guess what. They had a Kurieg. I did ask if it was for clients.someone shouted, yes. I would not advise this salon for someone that is use to good customer service.

I've been going to Estilo for about 6 years now and I was a client of several stylists before settling on one. I love the atmosphere at Estilo -- it's high class, but not in a pretentious way that night make someone feel out of place. The stylists range in age and style, and I never feel "un-hip" as I know I have at some other trendy salons.

I always received what I was looking for in my cut/style, but didn't quite "gel" with anyone until I met Chrissy P. She's great. She has suggestions and ideas, but in the end gives me exactly what I want. She's easy to talk to, always remembers personal tidbits that I've told her, and seems to genuinely care not just about my hair, but about me.

Prior to meeting Chrissy, I did receive a cut I was unhappy with. (That's bound to happen anywhere! I still believe it was just a misunderstanding.) I was too timid to mention it then, but I called in later that evening and spoke with a manager who was very apologetic. She helped me schedule an appointment to have it fixed (free) when that stylist wasn't there (at my request). She made me feel very at ease about the whole situation. I have confidently recommended Estilo, and especially Chrissy, to many friends and will continue to do so.